Skip to main content
Post your CV and find your next job on Indeed!

& jobs in Ponteland

Sort by: -
    • Our small, friendly team provide our aesthetic clients with exceptional customer service support operating as a remote receptionist to their clinic on their…
    • We are looking for Qualified Dispenser who will join us to work 32 hours including some Saturdays, earning a competitive salary dependant on experience.
    • Become a military intelligence expert.*.
    • As a full-time soldier, entry-level Intelligence Operative, you’ll:
    • Help senior commanders make important decisions.
    • They do this by providing a wide range of support in delivering the region’s strategic objectives to members and lay officers, in particular undertaking…
    • Customer Activity Assistant (Outdoor Instructor) - Matfen.
    • Hours: Minimum 80 hours per 4 week- part time/weekend and holiday availability essential.
    • Competitive salary plus performance related bonus.
    • 29 days holiday including public holidays plus additional days with service.
    • As a Business Development Graduate, you’ll be the CEO of your own territory, managing client relationships and driving sales.
    • A degree in any discipline.
  • View similar jobs with this employer
    • The successful candidate will adhere to all relevant safety and clinical governance guidelines while continuously upholding the core values of a pharmacy…
    • This is a part time position with flexible hours.
    • Creating cocktails to spec (Training provided).
    • Using our till systems and handling cash.
  • This website uses cookies to ensure you get the best experience. Progress Careers and our selected partners use cookies and similar technologies (together …
    • Develop custom applications using Microsoft Power Apps.
    • Create automated workflows with Power Automate for process optimization.
    • £15,600 per annum (Term Time Only).
    • 20 Hours per Week + Overtime Opportunities.
    • Working across a wide geographical area, no two days are the same.
    • There’s no experience needed as we’ll give you full training to get you road-ready in no time.
    • Lots of work - with online shopping growing every day, you’ll…
    • The ideal candidate will have a strong background in construction and be proficient in various trades.
    • This role requires hands-on experience with tools and…
  • View similar jobs with this employer
    • You can receive your earnings weekly or even instantly (50p charge).
    • Uber is available for delivery in hundreds of cities, large or small, around the world.

People also searched:

all
cleaning
warehouse operative
receptionist
driver
warehouse
full time
part time
retail

Job Post Details

Virtual Receptionist - Aesthetic Clinics - job post

Aesthetic Response
Gateshead NE11 9DJ•Hybrid work
From £12.75 an hour - Permanent, Full-time

Job details

Pay

  • From £12.75 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift
  • Day shift

Location

Gateshead NE11 9DJ•Hybrid work

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • Casual dress
  • Work from home
  • Transport links
  • On-site parking

Full job description

THE JOB ROLE

Established 15 years ago Aesthetic Response is a unique award-winning company with an amazing team and we’re looking for our next great new team member.

Our small, friendly team provide our aesthetic clients with exceptional customer service support operating as a remote receptionist to their clinic on their behalf.

This role is a fast-paced telephone and messaging focused role - interesting and rewarding and would suit someone who is looking for a medium to long term role, with the possibility of future advancement.

Although a remote and home working position – candidates will need to complete our office based induction and training in Gateshead, close to the Metro Centre, before moving to home-based working after around 6 weeks with ad-hoc days in the office.

Award Winning - Inspiring – Progressive - Niche sector - Varied exciting business & role!

No two days are the same and we pride ourselves on our on-going support.

We are looking for a reliable, efficient, self-starter with great customer service skills to join our team. Personality, common sense, positivity and organisation are all key.

Experience with a CRM system in areas such as reception, administration, customer service or sales would be ideal.

REQUIRED HOURS

Full time role 37.5 hours weekly, shifts are over 5 days - weekdays between 08.30-19:00, Saturdays 09:00 - 15:00 (2 per month required)

MORE ABOUT THE ROLE

In providing remote front of house service to a number of aesthetic clinics across the UK you will be responsible for helping to manage their clients with their enquiries and bookings.

The role is for a strong relationship builder who can think on their feet, listen well, multi task and more, you will be...

  • Comfortable working from home after 6 weeks of office-based induction training.
  • Dealing with approx. 70 client / patient enquiries per day based on a mix of inbound/outbound calls, emails and message responses – No cold calling!
  • 50% of enquiries are booking existing clients in for treatment appointments, re-scheduling appointments and assisting with ‘in the moment’ needs.
  • 40% of the role is speaking with first time enquirers to get them booked in for consultations.
  • 10% is taking messages and providing a professional polished service to a number of clinics.

KEY POINTS

  • We have a great, friendly set of people.
  • Interesting, varied challenging role in an evolving sector.
  • A genuine long-term opportunity.
  • Your experience? Strong people skills, great communicator, attention to detail with a warm friendly manner.
  • We want someone with experience in strong customer service who wants an enjoyable role working with highly experienced and supportive people and a varied client portfolio.
  • Flexibility to spend time in the office on an ad hoc basis after initial training.
  • A really good, enjoyable opportunity!

MORE ABOUT THE TRAINING

  • Initial 6 weeks of training between the hours of 09:00 and 17:00 – office based in Gateshead.
  • You will receive one to one training as we carefully build your working knowledge of our systems and our clients.
  • Ongoing support continues when you start working from home, with refresher training in the office as and when needed.

APPLY TODAY TO START JULY

  • Full-time, Permanent.
  • Must be able to commute to the office in Gateshead, near the Metro Centre.
  • Following an initial discussion on the phone successful candidates will then progress to a face-to-face interview.
  • Interviews week beginning 29th July

SALARY:

  • Salary £24,862

JOB TYPE:

  • Full-time, Permanent

BENEFITS:

  • Free parking (office)
  • On-site café (office)
  • Work from home

SCHEDULE:

  • 5 days a week
  • 8 hour shifts
  • Day shifts – 7pm latest finish
  • Monday to Friday, 2 Saturdays per month with a day off in the week

ABILITY TO COMMUTE / RELOCATE:

  • To Gateshead – A requirement to reliably commute or plan to relocate before starting

EXPERIENCE:

  • Customer service - 2 years minimum requirement

WORK LOCATION:

  • Hybrid / remote – Gateshead area

Job Types: Full-time, Permanent

Pay: From £12.75 per hour

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • On-site parking
  • Transport links
  • Work from home

Ability to commute/relocate:

  • Gateshead NE11 9DJ: reliably commute or plan to relocate before starting work (required)

Experience:

  • CRM software: 1 year (preferred)
  • Customer service: 2 years (required)

Work Location: Hybrid remote in Gateshead NE11 9DJ

Let Employers Find YouUpload Your Resume