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Job Post Details
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Finance Product Manager (Synergy Programme)
Finance Product Manager (Synergy Programme)
Job details
Full job description
Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Business Management and Improvement
Finance
Project Delivery
Working pattern
Number of jobs available
Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027
About the job
Job summary
An exciting new role is available within the Synergy Programme, a cross-departmental group formed in response to Government Business Services request for individual departments to group together in clusters to drive efficiencies, increase buying power for future Enterprise Resource Platform (ERP) and Business Outsource Provider (BPS) services and improve the quality of shared service to our end users our people.
The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department for Work and Pensions hosts the Synergy Programme. Your work will impact the procurement arrangements for the next 15 years, impacting over 50% of all Civil Servants thats around 250,000 people across the four departments and arms length bodies.
Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll and procurement. It affects everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire.
Were looking for applications from people who can also demonstrate a passion for our core ambition - delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme.
Job description
Drawing upon your knowledge and experience, you will be responsible for supporting the Finance Product Lead to deliver Finance process convergence and the design, testing and deployment of the new Synergy ERP and Enterprise Performance Management (EPM) systems and associated BPS services. As a Finance Product Manager, you will be an integral part of the programme and be expected to demonstrate leadership from programme inception to live deployment and throughout the post go-live support period. You will be the custodian for the transformational end-to-end design on Chart of Accounts and Enterprise Structure common design and be responsible for ensuring it is future-focused and transformational for Synergy.
This role will sustain, but also develop, throughout the programme life cycle and into live running services. This is an exciting opportunity for people with excellent technical, organisational and interpersonal skills to work in a fast-paced environment over both Change and Finance functional disciplines. The role offers the opportunity to use existing Finance knowledge to broaden your experience. It will suit someone who has a strong grounding across the Record to Report process, with specific experience and expertise in Chart of Accounts and Enterprise Structures (CoA & ES).
Key tasks will include:
- Leading the Finance aspects of designing, building, testing, implementing and live-running CoA & ES services for the Synergy Programme on behalf of the cluster departments. This will include leading a cross-departmental Design Squad dedicated to the CoA & ES requirements.
- Acting as the CoA & ES lead across all Finance, HR and Procurement Design Squads for the solution design, understanding the dependencies across the functional design and raising any potential risks or issues.
- Communicating CoA & ES business, functional, and technical information across multiple stakeholders, representing Synergy in key forums as required and being able to reach resolutions amongst challenging stakeholder groups.
- Being an advocate of the Adopt not Adapt principle of design, challenging established ways of working to realise the transformation aspirations of the programme and move to Software as a Service for Finance processes.
- Own the end-to-end Finance Business Process Service and its associated products within the CoA & ES areas of responsibility.
- Work across a product centric multi-disciplinary team to design and successfully implement the programme deliverables. This will include working alongside multiple Synergy technical teams, delivery teams, user and business change teams and strategic partners.
Person specification
To be successful in this role, candidates must demonstrate substantial experience and capability in the following areas:
Essential
Technical Expertise
- Significant experience in Record-to-Report (R2R) processes, with deep knowledge of Chart of Accounts (CoA) and Enterprise Structures (ES) design and delivery in large, complex organisations. (LEAD CRITERIA)
- Understanding of Enterprise Resource Planning (ERP) Enterprise Structure concepts (e.g., ledgers, legal entities, business units) and Enterprise Data Management (preferably Oracle Fusion).
- Experience in designing and maintaining CoA processes and controls.
- Strong working knowledge of ERP systems and data governance principles.
Leadership and Change
- Proven ability to lead finance transformation projects at scale, including managing complex ERP implementations.
- Demonstrated experience in driving behavioural and process change to achieve transformation objectives.
- Skilled in prioritising competing demands in a fast-paced environment and delivering outcomes under challenging deadlines.
Stakeholder Engagement and Communication
- Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Strong influencing and negotiation skills, with a track record of engaging senior stakeholders across government and external partners.
- Ability to build and maintain effective relationships with multidisciplinary teams, including Shared Services, BPS providers, and vendors.
Government Finance Knowledge
- Knowledge and experience of delivering finance processes within UK Government, including awareness of HM Treasury reporting requirements and relevant standards. Ideally with experience in General Ledger (GL) data migration and government reporting requirements.
For successful candidates who are CCAB qualified accountants, the following additional criteria would apply:
To be considered for a qualified accountant role requires the following:
- Up to 40 units (hours) of Continuing Professional Development (CPD) to be planned and undertaken each year in line with the CPD cycle and requirements of your institute.
- An understanding of the International Financial Reporting Standards (IFRS) and which specifically relate to this area of work, including any recent adaptations or interpretation papers written by leading accountancy organisations. This will ensure the department applies the correct financial accounting treatment to current transactions as well as new contracts and business case proposals that you are asked to review.
- Access to professional advice, best practice and latest knowledge through your personal membership of your institute and its technical advisory services and specialist networks. You must respect DWP commercial sensitivity when engaging with fellow members of your institute via external channels.
- An awareness of the Government Finance Function Career Framework which sets out the responsibilities and level of finance qualification required for each job family. This specific role is most closely aligned to Systems and Data.
- Meeting the DWP annual key work objective for qualified accountants, which is set at the beginning of each performance year by the head of profession
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Making Effective Decisions
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Technical Expertise
Benefits
DWP have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.
Things you need to know
Artificial intelligence
Selection process details
To apply for this post, you will need to complete the following actions:
Written Sift:
A CV setting out your career history, with key responsibilities and achievements. The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short and allows an initial check of eligibility but is not scored so please put the main content of your evidence and skills in your Personal Statement.
A 250-word Technical Statement which will assess the following lead criteria:
- Significant experience in Record-to-Report (R2R) processes, with deep knowledge of Chart of Accounts (CoA) and Enterprise Structures (ES) design and delivery in large, complex organisations.
A personal statement (maximum 750-words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the remaining essential criteria in the person specification.
If we receive a large number of applications, we will conduct an initial sift on the lead criteria.
If you pass the initial sift, you will be progressed to a full sift or directly to interview.
Interview:
Shortlisted candidates will be invited to attend an interview lasting up to 45 minutes. This will take place via MS Teams. The interview panel will be a minimum of two people and will assess behaviours and strengths.
During the first 5 minutes of your interview, you will be asked to deliver a presentation. Please note that visual aids will not be permitted.
Sift and interview dates to be confirmed.
For this vacancy, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
Further Information
At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
Find out more about working for DWP on the DWP Careers Hub.
Reserve List
A reserve list may be held for a period of 6 months from which further appointments can be made.
If you are placed on a reserve list but we cannot immediately offer you a post, please note:
- If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
- If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.
Disability Confident Scheme
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Reasonable Adjustments
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI)
The Civil Service values honesty and integrity and expects all candidates to abide by these principles.
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.
Examples of plagiarism can include:
- Presenting the work, ideas and experience of others as your own
- Copying content or answers from an online or published source that is not your own
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Disclosure and Barring Service and Internal Fraud Database Checks
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If successful and transferring from another Government Department, a criminal record check will be carried out.
Important
New entrants are expected to join on the minimum of the pay band.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.
Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.
Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.
Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Synergy Resourcing
- Email : synergy.resourcing@dwp.gov.uk
Recruitment team
- Email : dwprecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.