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Job Post Details

Care Home Administrator - job post

Crystal Care Collection
4.5 out of 5 stars
Sayers Common
£29,000 - £31,000 a year - Permanent, Full-time

Job details

Pay

  • £29,000 - £31,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Interview details

In-person interview
Furze Field Manor, Furze Field Manor, 4 Dunnock Lane, Sayers Common, West Sussex, Hassocks, BN6 9EQ GB
Dates and times
6 Aug 2026 | 10–12
Show more dates and times

Location

Sayers Common

Benefits

Pulled from the full job description

  • Referral programme

Full job description

Be the Organisational Heart of Our Home

At Crystal Care Collection, we're committed to creating luxury care homes that are exceptional places to live and rewarding places to work.

We're looking for an organised, proactive and people-focused Care Home Administrator to support the day-to-day running of the home, with a particular focus on recruitment and onboarding, while providing excellent administrative support to residents, families and colleagues.

About the Role

Working closely with the General Manager and Customer Relations Manager, you'll play a key role in ensuring the home operates efficiently and professionally. From coordinating recruitment and onboarding to supporting admissions, finance and occupancy, you'll help create a seamless experience for both new team members and residents.

Key Responsibilities

  • Lead the administration of recruitment and onboarding, including interviews, offers, DBS checks, right to work, references and compliance documentation.
  • Maintain personnel records and support new starters through the induction process.
  • Manage telephone calls, enquiries and reception duties, providing a professional first impression.
  • Support resident admissions, discharges and occupancy reporting.
  • Maintain CoolCare and other administrative systems accurately.
  • Undertake financial administration, including petty cash, invoicing and resident monies where applicable.
  • Order supplies, coordinate maintenance requests and support the smooth running of the home.
  • Assist with home tours, enquiries and deputise for the Customer Relations Manager when required.
  • Provide administrative support to the General Manager and wider leadership team.
  • Support community events and the Lifestyle Team with administrative tasks.

About You

We're looking for someone who:

  • Has previous administration experience, ideally within health, social care or hospitality.
  • Has experience coordinating recruitment or onboarding processes.
  • Is highly organised with excellent attention to detail.
  • Has strong communication and customer service skills.
  • Is confident using IT systems and can manage multiple priorities effectively.
  • Demonstrates professionalism, compassion and a positive, can-do attitude.

Experience with CoolCare or care management systems is desirable but not essential.

Working Pattern

  • Monday - Friday
  • 9:00am - 5:00pm
  • 40 hours per week

Salary

£29,000 - £31,000 per annum

What We Offer

  • Full induction training programme
  • Fully funded Blue Light Card
  • Fully funded Enhanced DBS check
  • Refer a Friend bonus scheme
  • Ongoing training and career development opportunities
  • Supportive management team and opportunities for progression

Join Our Team

If you're an organised and motivated administrator who enjoys supporting people and making a real difference behind the scenes, we'd love to hear from you.

Apply today and become an essential part of the Crystal Care Collection team.

We are currently unable to offer sponsorship.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

#IND4

How to attend

Recruitment Coffee Morning – Furze Field Manor Care Home

  • Every Thursday throughout July & August
  • 10:00am – 12:00pm
  • Pay: From £14.05 per hour

No appointment needed!

Simply drop in anytime between 10:00am and 12:00pm every Thursday throughout July and August.

On Arrival

  • Please report to the main reception and let the team know you are attending the Recruitment Coffee Morning.
  • A member of our recruitment team will greet you, confirm your attendance and guide you through the process.
  • You'll have the opportunity to meet the Home Management Team, learn more about Crystal Care Collection and the roles available, enjoy complimentary refreshments, and take part in an informal interview if appropriate.


Please Bring

  • A copy of your updated CV.
  • Proof of your Right to Work in the UK (e.g. valid passport or share code details if applicable).
  • Any relevant qualifications or training certificates (optional but helpful).

ID Docs (e.g. Birth Certificate, Drivers Licence)

We're currently recruiting:

  • Care Assistants (Full-time & Part-time)
  • Senior Care Assistants
  • Activities Co-Ordinator
  • Bank Team Members across:
  • Care
  • Housekeeping
  • Catering


Please note: Applicants must already have the legal right to work in the UK. Crystal Care Collection is not currently able to offer Skilled Worker or visa sponsorship for these vacancies.

If you know someone looking for a new opportunity, bring them along too - we'd love to meet them!

We can't wait to welcome you to Furze Field Manor and help you discover your next career with Crystal Care Collection!

What to prepare
  • Updated CV
  • Proof of Right to Work in the UK
  • ID Docs, e.g. Birth Certificate, Drivers Licence, Passport
Preferred dress code
Casual (come as you are, but please be presentable)
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