About Restaurant jobs in Altrincham WA15

Who We Are

Yum Cha is a modern Chinese restaurant group specialising in dim sum, roast meats and big plates designed for sharing.

We currently have restaurants in Altrincham, Manchester, Liverpool and Warrington. We are passionate about serving great food in a relaxed and welcoming environment, supported by friendly teams who deliver excellent customer service.

As we continue to grow, we are looking for experienced people who can help us maintain high standards and develop with the business.

About the Role

We are looking for an experienced and reliable Restaurant Supervisor to join our team at Yum Cha Altrincham.

You will support the restaurant management team with the day-to-day running of the restaurant, lead the team during service and help ensure every customer receives friendly, efficient and professional service.

This is a hands-on position, so we are looking for someone who is comfortable leading from the front and working alongside the team during busy services.

Main Responsibilities

• Lead and motivate the front-of-house team during shifts
• Allocate duties, organise breaks and ensure all areas are properly covered
• Support smooth and efficient restaurant service
• Deliver excellent customer service and handle customer concerns professionally
• Maintain high standards of cleanliness, presentation and organisation
• Complete opening and closing procedures
• Ensure company procedures and service standards are followed
• Support cash-handling and till procedures
• Help train and develop new and existing team members
• Work closely with the kitchen and management teams
• Follow food safety, health and safety and licensing requirements
• Assist with stock checks and deliveries when required

Essential Requirements

• Previous experience in a restaurant supervisory, team leader or management role is essential
• Strong leadership and communication skills
• Confidence in managing a team during busy services
• Excellent customer service skills
• Reliable, organised and able to take responsibility
• Able to remain calm and make decisions under pressure
• Flexible availability, including evenings and weekends
• The right to work in the UK

What We Offer

• £13.30 per hour
• Tips distributed through our tronc system
• 20–40 hours per week
• Permanent position
• Employee discount
• Training and opportunities to develop within Yum Cha
• A friendly and supportive working environment

If you are an experienced hospitality supervisor who enjoys leading a team and delivering excellent service, we would love to hear from you.

Please apply through Indeed with your current CV and details of your restaurant supervisory experience.

Job Types: Full-time, Part-time

Pay: £13.30 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Ability to commute/relocate:

• Altrincham WA14 1RN: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How many years of restaurant supervisory or management experience do you have?
• Are you available to work evenings and weekends?
• Please briefly describe your experience leading a team during busy restaurant services.
• Are you able to reliably travel to Altrincham for your scheduled shifts?

Experience:

• Supervising: 2 years (required)

Work Location: In person