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CAFE & RESTAURANT MANAGER

Hospitality is the very heart and soul of both our building and business. With food and drink at the forefront, It brings together our dining customers, wellness class-goers, workspace members and their clients in a friendly, welcoming space that turns the separate pillars of our company into a community. As such an important part of Oru, hospitality serves as a physical representation of our values, purpose, and intent. Sustainability, community, environmentalism, accessibility, and diversity are our main focus.

We don’t view people as a cost, rather they are our greatest asset in allowing us to showcase what we believe in; manifestations of how we view our role in the wider community as a place to inspire conversations, have a positive impact on our environment, and be inclusive of those who are often excluded. Through this, we empower our team to view their role with us as careers, not just jobs. Oru offers you the chance to grow, learn and continuously develop alongside us with plenty of exciting opportunities ahead. To date, we have cultivated a diverse team from different backgrounds with our management team being 50% female-led and 40% LGBTQ+ identifying. We’re extremely proud of this and continue to be a progressive workplace where inclusivity is at our core.

Launching in 2019, Oru has grown steadily to a team of 40 and 2023 sees no sign of slowing down. This year, we launch our Sutton site which will increase our team to over 140 employees and our business will expand to incorporate even more elements than our existing East Dulwich site.

Oru is looking for an individual who is truly passionate about the hospitality industry with a strong foundation of what it means to be a leader, and how to get the best from their team. They will lead our Café (& soon-to-be launching restaurant) at our East Dulwich site with the chance to develop into more senior roles as we grow.

Job Overview:

Salary: £28-32K (dependent on experience)

Hours: Full time

Holiday Entitlement: 28 days per annum

inclusive of bank holidays (for full time)

The Café & Restaurant Manager at Oru Space will be responsible for the daily management of the Oru Café & Restaurant. They will work closely with the Head Chef to ensure that staff are managed effectively and that operation falls in line with company standards.

Responsibilities and Duties:

• Cultivate a positive workplace culture that emphasises efficiency, mutual respect, high customer service standards, and growth.
• Manage a team of 20, with regular catch ups and development plans.
• Coach and lead their team, incorporating an ethos of forward thinking and proactiveness.
• Identifying areas for improvement and proactively putting forward solutions in conjunction with the management team.
• Manage daily operations from opening to closing.
• Assign tasks and delegate to their team, ensuring that tasks are within the recipient’s skill level.
• Ensure staff are meeting the standards of customer service required by Oru.
• Work at all times in accordance with current food safety legislation and safe working practices including HACCP and in-house allergen procedures, ensuring compliance with legislation.
• Ensure competent inventory and stock management.
• Ensure health and safety checks are carried out, equipment is in working order, and maintenance is reported/dealt with effectively.
• Conduct regular meetings with their assistant managers and supervisors.
• Attend and contribute to management meetings.

Requirements:

We welcome and encourage applicants from a diverse range of backgrounds. No matter your ethnicity, nationality, gender, sexual orientation, age, disability, culture, or identity, we recruit based on talent and potential.

We are aware that candidates from the above backgrounds may not have been given the opportunities they need in the past. So in line with our diversity commitment, we don’t ask for specific qualifications for this role if you are able to demonstrate, in an interview, that you have the potential to be successful through an understanding of what attributes are required for the role.

We do, however, require the following:

• A minimum of two years’ experience in a similar role
• Spoken and written English at a B2 level or above
• Computer literacy
• A passion for hospitality and sustainability
• Knowledge and understanding of the industry
• Personal Licence holder (preferential)

Benefits:

• Usage of workspace
• Wellness classes free to use
• Food - One free meal daily
• Drink - 2 free hot drinks daily
• Food & Drink Staff Discount 50%
• Food & Drink Friends & Family Discount 20%
• Paid volunteering days
• Staff events at least 2 per year
• Heavily subsidised places for retreats

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Store discount

Ability to commute/relocate:

• London, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person