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Event Venue Manager

Glow Events Limited

Multi-site role: Maidstone, Ashford & Hythe, Kent

Full-time | Permanent

Evenings & weekends required

About Glow Events

A leading events company in Kent, creating memories that make people glow. From weddings and events to seasonal dining experiences, our vision is to offer the best experience to all clients and provide an industry-leading standard of quality when it comes to customer care and event planning.

We are looking for a hands-on Event Venue Manager to join our growing team. This is a middle management position, perfect for someone with a hospitality or events background who enjoys working in a fast paced environment and ensuring clients and guests are loved at every point of their planning & event journey.

The Role

As the Event Venue Manager you will play a key role in the operational delivery of events, working alongside the Events Management Team & the Senior Event & Venue Management Team to ensure the outstanding delivery of every event.

You will lead various teams during events and oversee the food & drink operations while maintaining venue presentation at all times.

Key Responsibilities

Event Operations & Guest Experience

• Ensure the venue is presented to the highest standard at all times, particularly during venue viewings and VIP events
• Oversee venue setup, readiness, and operational flow in line with event timelines
• Work closely with the Event Manager and Event & Venue Team Leader to deliver smooth event days
• Lead the team during the event alongside the management team.
• Supervise all food and beverage services throughout events
• Provide operational coverage of the bar, including hands-on support during peak periods and staff breaks
• Prepare the venue for upcoming events, including pre-ordered drinks, backup ceremony spaces, and reception layouts
• Secure the venue at the end of each event

Maintenance Management

• Conduct regular walk arounds to identify maintenance issues and record them in the maintenance log
• Carry out minor repairs within capability and arrange external contractors where required
• Maintain all fixtures, fittings, furniture, and venue spaces in excellent condition

Stock & Bar Management

• Manage all beverage stock in line with company ordering systems and stock sheets
• Organise storage areas for efficient rotation, cleanliness, and stocktaking
• Accept and check deliveries against delivery notes and company procedures
• Prepare pre-ordered drinks according to client event summaries
• Coordinate monthly stocktakes with external stocktakers
• Complete regular operational cleaning including:
• Water softener maintenance
• Beer line cleaning
• Glasswasher sanitising

Linen Management

• Oversee all linen deliveries, storage, and handling to maintain quality and presentation
• Ensure sufficient linen levels are maintained through supplier communication
• Organise linen placement for venue viewings and consecutive non-event day
• Maintain linen bins and collection areas

Cleaning & Venue Presentation

• Maintain overall cleanliness across front and back of house areas
• Keep outdoor service areas, yards, refuse zones, and storage spaces clean and pest-free
• Arrange specialist cleaning services where required
• Work closely with Event Managers to ensure venues are always viewing ready

Equipment & Asset Management

• Manage venue equipment including bar extras, décor items, service ware, and event enhancements
• Coordinate with Event & Venue Senior Manager when equipment sharing between venues is required & it’s return.

Team Leadership & Operational Support

• Work closely with the Senior Event & Venue Manager to ensure full event coverage
• Delegate tasks in line with the SOP’s and event requirements
• Support staff training and development alongside the Training & Development Manager in company policies and procedures
• Communicate updates and event plans to venue teams & feedback to Senior Event & Venue Managers

Compliance & Professional Standards

• Adhere to all company Quality, Environmental, Health and Safety, and legal responsibilities
• Uphold company culture, values, and professional standards at all times
• Undertake additional reasonable duties as required to support business operations

Seasonal Restaurant Management

• Manage all aspects of the seasonal restaurant service
• Support food and beverage service within the seasonal restaurant as required.
• Lead small teams of staff during restaurant shifts.
• Ensure guest satisfaction, cleanliness, allergen compliance, and food safety standards.
• Provide on-the-job training and support to staff.

About You

We’re looking for someone who is organised, proactive and passionate about hospitality and events.

You will likely have:

• Experience in hospitality or events
• Strong team leadership and communication skills
• Experience managing bar operations or food & beverage service
• Excellent attention to detail and organisational ability
• A hands-on approach and willingness to support operational tasks
• A full UK driving licence (desirable due to multi-site travel)

What We Offer

• Competitive salary (based on experience)
• Employee discount at Tipi’s Restaurant
• Health & wellbeing programme
• Free on-site parking
• Opportunity to work across some of Kent’s most exciting event venues
• A supportive and growing events company

If you’re passionate about delivering exceptional events and leading teams in a fast-paced hospitality environment, we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: £13.50-£15.00 per hour

Benefits:

• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person