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Join the Food & Beverage Team at Ballathie

Ballathie House Hotel is a four-star Scottish country house hotel on the banks of the River Tay in Perthshire, known for warm hospitality, excellent food and a highly personal guest experience.

We are looking for an enthusiastic and professional Food & Beverage Assistant to join our team.

This is an excellent opportunity for someone who genuinely enjoys hospitality and wants to develop their career in a quality hotel environment. You will work across our restaurant, bar, private dining, weddings and events, helping us deliver the attentive yet relaxed style of service for which Ballathie is known.

We are looking for personality as much as experience. If you are warm, confident, well presented, hardworking and naturally enjoy looking after people, we would like to hear from you.

The Role

As a Food & Beverage Assistant, you will be an important part of the guest experience from the moment guests arrive for drinks through to breakfast, lunch, afternoon tea or dinner.

Your responsibilities will include:

• Welcoming guests warmly and providing friendly, professional and attentive service
• Preparing the restaurant, bar and private dining areas before service
• Taking food and beverage orders accurately and confidently
• Serving breakfast, lunch, afternoon tea and dinner
• Providing bar and drinks service
• Learning our menus so that you can confidently explain dishes and ingredients to guests
• Developing your knowledge of wines, spirits and other beverages
• Making appropriate recommendations and helping guests choose food and drinks
• Serving wine correctly and professionally
• Clearing, resetting and maintaining tables throughout service
• Ensuring excellent presentation and cleanliness throughout all Food & Beverage areas
• Assisting with weddings, private dinners, functions and special events
• Preparing function rooms and tables according to event requirements
• Processing guest bills and ensuring all charges are recorded correctly
• Responding positively to guest requests and helping resolve minor concerns quickly
• Communicating effectively with the kitchen, bar, Guest Relations and other hotel departments
• Following food hygiene, health and safety and responsible alcohol-service procedures
• Supporting colleagues during busy periods and helping wherever required
• Contributing ideas that can improve service and the overall guest experience

Who We Are Looking For

Previous hotel, restaurant or bar experience would be an advantage, but it is not essential for the right person. Full training can be provided.

More importantly, we are looking for someone who:

• Has a genuine interest in hospitality and looking after guests
• Has a warm, friendly and confident personality
• Takes pride in their appearance and the quality of their work
• Is reliable, punctual and hardworking
• Has excellent attention to detail
• Communicates clearly and professionally
• Enjoys working as part of a team
• Remains calm and positive during busy services
• Is willing to learn about food, wine and professional service
• Is comfortable speaking with guests from the UK and around the world
• Is flexible and understands that hotel hospitality includes evenings, weekends and holidays

Career Development

We want people who see hospitality as more than simply a job.

For candidates with the right attitude and ambition, there will be opportunities to develop your knowledge of food, wine, bar service, guest relations, weddings and events, with the potential to progress into supervisory and management positions.

We particularly welcome applications from candidates who want to build a long-term career in hospitality.

What We Offer

• A beautiful working environment in the Perthshire countryside
• Training and development
• Opportunities for career progression
• Experience within a quality four-star hotel and restaurant environment
• Exposure to weddings, private dining and special events
• Staff meals whilst on duty
• Staff discounts
• A supportive team environment
• Staff accommodation may be available for the right candidate

About Ballathie

Ballathie is a historic Scottish country house hotel situated beside the River Tay. Our aim is to combine the character and traditions of a Scottish country house with warm, contemporary and genuinely personal hospitality.

Food and drink are central to the Ballathie experience, and our Food & Beverage team plays an essential role in ensuring every guest leaves with a positive memory of their time with us.

How to Apply

Please apply through Indeed with your CV and a short introduction telling us why you would like to join Ballathie.

We are interested in hearing not only about your previous experience, but also about your personality, ambitions and what you believe excellent hospitality means.

If you have the right attitude, enjoy looking after people and want the opportunity to develop your hospitality career, we would be delighted to hear from you.

Pay: £13.00-£13.75 per hour

Expected hours: 35.0 per week

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Work Location: In person