Account Assistant Experience jobs in Rochdale OL11

As our National Account Administrator at Shred-it/ Stericycle, you will play an essential role in driving revenue growth and enhancing customer profitability by managing and supporting our National Accounts. You will help coordinate the onboarding of new clients, handle key initiatives like price adjustments, and serve as a crucial contact for client inquiries and issues. This position requires close collaboration with internal departments and direct interaction with customers to ensure seamless service and customer satisfaction.

Key Responsibilities:

• You’ll execute directives from the National Account team and ensure the effective management of assigned accounts.
• You’ll facilitate new client launches and mobilize contracts across departments.
• You’ll coordinate the decommissioning of closed accounts.
• You’ll manage and track national price adjustments and maintain accurate records in Salesforce (SFDC).
• You’ll support customer inquiries and resolve issues in collaboration with Customer Services, Credit Control, and Master Data teams.
• You’ll prepare reports, presentations, and proposals for the National Account team, supporting price and service-related insights.
• You’ll lead programmatic, large-scale service projects for clients, new and existing.

What You Bring:

• You have a university/college degree or relevant sales experience preferred.
• You have 2-3 years of experience in an administrative or customer support role within a fast-paced, target-driven environment.
• You have strong computer literacy, especially with Microsoft Office, Excel and CRM systems; familiarity with Salesforce preferred.
• You have excellent time management, self-discipline, and organizational skills.
• You’re energetic, results-oriented, with a consistently positive attitude.
• You have strong negotiation skills, with the ability to understand, interpret, and resolve customer concerns effectively.
• You’re skilled in managing high-volume, high-pressure tasks both individually and in a team.

Requirements:

• Qualified to work in the UK, with a clean criminal record.
• You can comfortably commute to our Sale office. To ensure we maintain a level of commitment to life balance, candidates with a perceived commuting time of more than 60 minutes may not be considered.

Benefits

• Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• Access to SteriCares, our employee support fund
• Stericycle University – Our online library of self-development & learning
• Annual performance related pay review.
• Referral Scheme (Earn by introducing people in your network to the Stericycle family)
• Flu vouchers
• Eye Test voucher
• And more…

Shred-it is A Stericycle Solution.

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being.

Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we’re the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

#SID0225

Job Type: Full-time

Pay: £25,420.00 per year

Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Free flu jabs
• Life insurance
• Referral programme
• Sick pay

Experience:

• Microsoft Excel: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)

Work Location: In person