Admin Assistant jobs in Knole

About the Role

Are you highly organised, detail-oriented and looking for a part-time role that fits around school hours?

accord is looking for a Sales Operations Administrator to support our growing sales team. This is a key role responsible for ensuring our sales administration runs smoothly from the moment a customer places an order through to invoicing, supplier processing and payment allocation.

You'll work with our state-of-the-art cloud financial systems, Sage Intacct and Monday.com, alongside our sales, finance and operations teams to ensure customers receive an exceptional experience, and our internal processes are efficient and accurate.

This role would suit someone who enjoys administration, thrives on accuracy and takes pride in keeping everything organised.

What You'll Be Doing

You'll be responsible for the administration of our software sales process, including:

• Processing customer sales orders accurately and efficiently.
• Raising invoices for new software subscriptions, renewals and professional services.
• Managing annual software licence renewals.
• Entering supplier purchase orders relating to software subscriptions and licences.
• Processing supplier invoices and matching them to purchase orders.
• Recording customer payments within Sage Intacct.
• Allocating customer receipts to outstanding invoices.
• Liaising with the sales team to ensure customer orders are processed promptly.
• Supporting month-end invoicing activities.
• Maintaining accurate customer and contract records.
• Assisting with general sales administration and reporting.
• Following up overdue invoices.
• Preparing monthly recurring invoices.
• Ordering software licences from Sage and third-party vendors.
• Helping ensure an exceptional customer experience through efficient administration.

What We're Looking For

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Accurate and methodical in their work.
• Comfortable working with numbers and financial information.
• A confident communicator with excellent written and verbal skills.
• Customer-focused and professional.
• Able to manage multiple priorities and meet deadlines.
• Proactive and happy to work independently.
• A team player who enjoys supporting colleagues.

Essential Skills

• Excellent Microsoft Excel and Microsoft Office skills.
• Strong administration experience.
• High level of accuracy.
• Good organisational and time management skills.

Desirable

• Experience using Sage Intacct, Sage 50 or another accounting system.
• Experience processing sales orders, invoices or purchase orders.
• Experience working in a software, technology or professional services business.

What We Offer

• Competitive part-time salary.
• Working hours designed around the school day.
• 25 days annual leave (pro rata) plus bank holidays.
• Company pension.
• Gym membership.
• Free breakfast and lunch when working from our Edenbridge office.
• Friendly and supportive working environment.
• Full training on Sage Intacct and our internal systems.
• Opportunity to develop your skills within one of the UK's leading Sage Intacct Business Partners.

About accord

accord is one of the UK's leading Sage Intacct Business Partners, helping organisations modernise their finance functions through cloud technology.

For more than twenty years we've delivered successful ERP implementations and supported clients across the UK, Europe, North America, the Middle East, Africa, Asia and Australasia.

We're proud of our reputation for exceptional customer service, technical expertise and long-term client relationships. Joining Accord means becoming part of a supportive team where quality, professionalism and customer satisfaction are at the heart of everything we do.

Pay: £25,000.00-£26,000.00 per year

Ability to commute/relocate:

• Edenbridge, Kent: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person