Admin Harley Street jobs

Are you someone who thrives on providing exceptional customer service with a smile? Do you have the patience, professionalism, and enthusiasm to be the welcoming face of a busy hospital? One Ashford Hospital, part of Phoenix Hospital Group, is looking for a friendly, approachable, and reliable Receptionist to join our administration team.

Reporting to the Administration Manager, the successful applicant will be the first point of contact for patients, visitors, and staff so a calm manner with excellent communication skills, and a genuine willingness to learn are essential. If you're someone who enjoys helping others, has a great telephone manner, and can keep things running smoothly even during busy periods, we want to hear from you!

The role will involve:

• Using the computer system to confirm and amend patients registration details;
• Admissions, discharges, charging and processing of patient payments;
• Supporting the admin team when required;
• Working collaboratively with other departments to deliver an outstanding service.

Hours: 37.5 per week, Monday to Friday, occasional Saturday shifts as required.

Shifts: Rotational shift pattern between 06:30-20:00.

You will learn both the receptionists role and the administrative role as a key member of the administration team.

Qualifications

• Minimum GCSE education or equivalent

Experience

• Proven ability to work effectively in a team environment.
• Two years relevant experience within a customer facing role preferably within a healthcare setting.

Skills

• Demonstrable customer service skills and patient awareness
• Excellent interpersonal and communication skills
• Flexible attitude and approach to the role
• Good computer skills, including Word and Excel
• To be tactful, diplomatic and remain calm under pressure
• Ability to work as a team member and at a fast pace

Desirables

• Previous private healthcare experience
• Previous reception/switchboard experience

About the Hospital

One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.

One Ashford Hospital is part of Phoenix Hospital Group, a leading London based private healthcare group. Phoenix provide exceptional patient centred care with three state-of-the-art medical facilities in the Harley Street Medical Precinct in Central London and one in Chelmsford, Essex.

One Ashford is next door to the William Harvey Hospital and is close to junction 10 of the M20. Parking is available and is ideally located for candidates living in and around the Ashford area.

Our Recruitment Process

At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

One Ashford Hospital is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.

One Ashford Hospital reserves the right to remove job adverts before the closing date.