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Job Post Details

Hire Desk Administrator - job post

Gordon Bow Plant Hire Ltd
6 Youngs Road, Broxburn EH52 5LY
Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

6 Youngs Road, Broxburn EH52 5LY

Benefits

Pulled from the full job description

  • Life insurance
  • Company pension
  • On-site parking

Full job description

**** No Agencies Please ****

GORDON BOW PLANT HIRE LTD. Currently has a full time Hire Desk Administrator vacancy based in our offices in Broxburn, West Lothian.

As one of Scotland's largest independent plant hire companies, we have provided customers with excellent service and quality products for over 40 years.

We are looking for someone who thrives on a fast-paced environment and takes real pride in getting the details right.

Main Purpose of the Role

The Hire Desk Administrator will be responsible for effectively administering the deployment of operators, machinery, equipment and transport across the range of customer sites. Working under the supervision of the Plant director you will maximise the best use of our assets, meeting the company requirements and providing excellent customer care and satisfaction.

The ideal candidate will be organised, proactive, and able to juggle multiple tasks while keeping a close eye on the finer details.

This is a quick moving environment where no two days are the same, so strong admin experience is essential.

Duties and Responsibilities

  • Handling incoming hire enquiries by phone and email.
  • Advising customers on available plant and equipment.
  • Preparing quotations and hire contracts
  • Processing hires, off hires and extensions.
  • Updating utilisation sheets incorporating all relevant information regarding operators, equipment, transport and customers.
  • Ensuring enquiries from customers and operators are properly addressed with site details and contact information.
  • Provide administrative support to ensure the efficient running of the office.
  • Building relationships with customers, contractors and operators.
  • Filing

Skills

  • Excellent communication and customer service skills are essential to this role.
  • Good working experience of Microsoft Office packages, such as excel, word, and outlook is essential
  • Ability to work well in a team
  • Highly organised and motivated with a sharp eye for attention to detail.
  • General administration skills.
  • Previous Hire Desk experience would be desirable.

Hours of Work

Scheduled hours are 09.00 - 17:30pm - Monday to Friday.

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Life insurance
  • On-site parking

Work Location: In person

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