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Business & Marketing Manager
Bexhill TN40 1LP
£16 - £17 an hour
Permanent, Full-time

Job details

£16 - £17 an hour
Discounted or free food
Permanent, Full-time
Bexhill TN40 1LP

Full job description

Role: Business & Marketing Manager

Payrate: £16-£17 per hour

Contracted hours: 40hrs per week

Bay House Care is a friendly, well-established 32-bed care home in Bexhill-on-Sea. We are looking for an enthusiastic and organised Business & Marketing Manager to join our small management team.

This is a varied, hands-on role combining marketing, resident enquiries and admissions, community engagement, events and general business administration.

Key responsibilities

  • Manage new resident enquiries and support families throughout the admissions process.
  • Help maintain strong occupancy and promote Bay House within the local community.
  • Develop relationships with healthcare professionals, local organisations and referral partners.
  • Coordinate marketing activities including social media, website content, newsletters and promotional materials.
  • Organise and promote resident, family and community events.
  • Monitor enquiries, admissions and occupancy and provide basic management reports.
  • Maintain staff time and attendance information for payroll processing and assist with staff and training records.
  • Provide general business and administrative support to the Home Manager and management team.

About you

We are looking for someone who is friendly, confident, organised and proactive, with excellent communication skills and a natural ability to build relationships.

Experience in marketing, business development, customer relations, hospitality, healthcare or a similar service-based environment would be beneficial. Previous care-home experience is welcome but not essential.

You should be comfortable using social media and general IT systems, have good attention to detail and enjoy working in a varied role where no two days are quite the same.

Person Specification

Essential

  • Experience in marketing, business development, customer relations, administration or a similar service-focused role.
  • Excellent communication and relationship-building skills.
  • Strong organisational skills and attention to detail.
  • Confident and professional when dealing with residents, families and external contacts.
  • Good general IT skills and confidence using social media.
  • Ability to manage a varied workload and work both independently and as part of a team.
  • Proactive, approachable and professional.

Desirable

  • Previous experience within care, healthcare, hospitality or a similar service environment.
  • Experience of enquiries, admissions or customer relationship management.
  • Experience of marketing, social media or organising events.
  • Experience of basic time and attendance, payroll input or staff administration.
  • Knowledge of the Bexhill area and local community.

Pay: £16.00-£17.00 per hour

Benefits:

  • Discounted or free food

Ability to commute/relocate:

  • Bexhill TN40 1LP: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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