Aerial Installation jobs in Clay Cross

About the Role

Join a growing Home Technology team

We’re looking for a confident, customer-focused Sales Advisor to join our team.

We provide installation, repair and maintenance services to domestic customers across the UK, specialising in home technology solutions including TV aerials, satellite systems, CCTV, etc.

As part of our Service Centre Team, you’ll work closely with our Field Engineers, turning their on-site assessments into successful sales by contacting customers, explaining recommended work, negotiating solutions and taking payment.

This is a varied role combining telephone sales, customer service, administration and communication skills. Your teamwork abilities play an important part as you’ll also be supporting and coaching our engineers, sharing feedback and helping them maximise sales opportunities and day-to-day performance.

Key Responsibilities

• Contact customers following engineer visits to discuss recommended work and secure sales.
• Explain products and services, negotiate prices where appropriate, handle queries, objections and take payments.
• Prepare and send quotations, invoices, guarantees and other customer documentation.
• Maintain accurate sales records and complete sales performance tracking.
• Respond to customer queries and ensure a positive customer experience.
• Work collaboratively with Field Engineers, providing feedback, guidance and support to improve sales performance.

About You

You’ll be a confident communicator with a positive, proactive approach and a genuine desire to deliver great customer service. You’ll enjoy telephone sales, building rapport with customers and working towards targets. You’ll also be organised, comfortable using computer systems and accurate when handling data and documentation.

Previous experience in sales, telesales or target-driven customer service is essential. Experience in technical services, home installations or working alongside field-based engineers would be an advantage.

Also, you’ll have strong IT skills and a proactive, positive and team-focused approach.

What We Offer

• Permanent, full-time position.
• Competitive salary plus performance related bonus and benefits package.
• A varied and rewarding role where no two days are the same.
• Supportive and collaborative team environment.
• Opportunities to develop your skills and progress your career.
• Ongoing training and development

Working Arrangements

• Full-time, including weekends on rotation
• Hybrid working model
• Work from home available after initial training period
• Company equipment provided for remote working

Why join us?

This is an opportunity to join a collaborative team where you can make a real difference to customer satisfaction, sales performance and the success of our Field Engineers.

Interested? We’d love to hear from you! Apply today to join our team as a Sales Advisor.

Pay: £26,436.80-£40,000.00 per year

Benefits:

• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Work Location: Hybrid remote in Mansfield NG18 5BR