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    • Proven experience as a medical secretary or medical typist.
    • Provide cover for urgent letters when other medical secretaries are on leave.
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    • Process subject access requests, insurance reports, solicitor requests, DVLA documentation and medical records requests.
    • Educated to GCSE level or equivalent.
    • Familiarity with medical terminology, billing procedures, or electronic health records systems is advantageous.
    • Medical Secretary: 1 year (required).
    • We are seeking an experienced administrator who can communicate effectively at all levels and demonstrate excellent communication and teamwork skills.
    • We are looking to recruit a SEN Medical Administrator to manage our medical appointments and to be responsible for all administration connected to student…
    • Previous experience as a medical secretary or in a healthcare administration role is essential.
    • Proficient in Microsoft Office and medical practice software…
    • Has previous experience in a medical secretary or healthcare administration role.
    • Prepare and process clinical correspondence, including referral letters,…
    • Confirms medical records are available for upcoming appointments on provider schedules.
    • Promotes consult/referral specialty medical care within the MTF or at…
    • There will be a regular shift pattern, however overtime cover for holiday or sickness may be required.
    • Monday- 8:00 – 6:30 (8.5 hr).
    • General medical reception duties such as greeting patients, booking appointments and dealing with queries.
    • Monday - AM or PM (Choice).
    • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
    • Organising TfL medical appointments and associated paperwork.
    • Requesting archived paper medical records when required.
    • Knowledge of NHS records management.
    • Some special categories of personal data, such as information about health or medical conditions, is processed to carry out employment law obligations (such as…

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Job Post Details

Medical Secretary
London W1G 6AP
•
Hybrid work
£32,000 - £37,000 a year
Permanent

Job details

£32,000 - £37,000 a year
Annual leave, Employee discount, Company pension, Health & wellbeing programme, Cycle to work scheme, Car scheme
Permanent
Hybrid work in London Women's Clinic, W1G 6AP London, United Kingdom, London W1G 6AP

Full job description

About Us

JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.

About the Role

As Medical Secretary at JD Healthcare, you will provide a comprehensive and professional secretarial service to our doctors — ensuring all clinical correspondence is accurately completed, signed off and saved within patient records. Working as part of a multidisciplinary team, you will play an important role in supporting both clinical colleagues and patients through their treatment journey, maintaining the high standards of accuracy and care that our patients expect.

What You Will Do

  • Retrieve, review and edit clinical letters via dictation, ensuring doctor sign-off before sending to patients and saving to their medical records

  • Upload letters, results and correspondence into the patient management system and alert doctors accordingly

  • Sign off dictated invoices and support doctors with any system-related issues

  • Set up new doctors’ letter templates on the patient management system

  • Support doctors with referrals to external networks and monitor responses to support patient journeys

  • Provide cover for urgent letters when other medical secretaries are on leave

  • Train new doctors on Accuro and provide ongoing system support

  • Communicate effectively with the multidisciplinary team to support doctors and patients throughout treatment

What We Are Looking For

Essential

  • Proven experience as a medical secretary or medical typist

  • Computer literate — confident in Microsoft Word, Excel and patient management systems

  • Good communication skills, with the ability to work effectively within a multidisciplinary team

  • High level of accuracy and attention to detail in all correspondence and record-keeping

Desirable

  • Experience using Accuro or other dictation platforms

  • Previous experience in a healthcare setting

  • Fertility or reproductive medicine experience — not essential, full training provided

What We Offer

  • 32 days annual leave including bank holidays

  • Life assurance

  • Pension plan

  • Workplace Nursery Scheme

  • MyGym discounts

  • Staff treatment discounts

  • EV Car Scheme and Cycle2Work

  • Perkbox benefits platform

  • Health and wellness programmes

  • Ongoing learning and development opportunities

Equal Opportunities

JD Healthcare is an Equal Opportunities employer. We are committed to diversity and inclusion and encourage applications from all backgrounds.

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