Air Conditioning Technical Support jobs

Refrigeration Service Engineer – Devon

£42,000–£48,000 | Van from home | Door-to-door pay | Progression | Long-term stability

Location: Plymouth / South Devon – field based
Salary: £42,000–£48,000 per year, depending on experience
Job Type: Full-time, permanent

Join Empire Services

Empire Services is a growing, independent engineering business providing commercial and industrial refrigeration services across the South West.

As our customer base continues to grow, we’re looking for an experienced Refrigeration Service Engineer based in or around South Devon and Surrounding Areas to strengthen our local engineering team.

We have built a strong reputation with customers and engineers alike through reliable service, good engineering standards and, importantly, the way we support our people.

We want experienced engineers to be able to get on with their job properly. You’ll have the backing of our service team, access to training and technical support, and the opportunity to develop as the business continues to grow.

Health & safety is treated as a practical part of the job rather than simply paperwork, and training is ongoing, relevant and structured around the equipment our engineers actually work on.

The Role

You’ll primarily cover South Devon and the surrounding area, carrying out service, maintenance and repair work across a varied commercial refrigeration customer base.

The role includes reactive breakdowns, planned preventative maintenance and customer-facing work, with a strong focus on quality, fault-finding and providing a professional service.

Key Responsibilities

• Service, maintenance and repair of commercial and industrial refrigeration equipment
• Fault-finding and diagnosing refrigeration system problems
• Reactive breakdown attendance and planned maintenance
• Working on hydrocarbon systems where required
• Completing clear and accurate job reports
• Completing F-Gas records and compliance documentation
• Carrying out site risk assessments and following safe systems of work
• Communicating clearly with customers and our service team
• Providing the information, photographs and equipment details required where further works or replacement equipment may be needed
• Participation in a well-managed on-call rota with appropriate support

What You'll NeedEssential

• Experience working within commercial and/or industrial refrigeration
• Current F-Gas qualification
• Full UK driving licence
• Right to work in the UK
• Good practical understanding of health & safety and risk assessment
• Strong fault-finding and problem-solving skills
• Good customer service and communication skills
• Ability to work independently while being part of a wider engineering team

Desirable

• Hydrocarbon experience
• Manufacturer or OEM training
• CO₂ refrigeration experience

What We Offer

• £42,000–£48,000 salary, depending on experience
• Company van and fuel card
• Door-to-door travel paid
• 40-hour working week
• Paid 30-minute lunch break
• Overtime available
• Company phone
• Company credit card for business expenses
• Specialist tools provided / tool allowance
• PPE and uniform supplied
• 30 days' holiday including bank holidays
• Annual bonus
• Employee Wellness Programme
• Ongoing technical and manufacturer training
• Clear opportunities to progress as the business grows
• Support from an established service and management team

Hours & On-Call

This is a 40-hour-per-week position.

There is an on-call requirement as part of the role, but we believe this should be properly managed and discussed openly. The frequency and arrangements will be explained as part of the recruitment process.

Overtime is available.

Interested?

If you're an experienced refrigeration engineer in the Plymouth or South Devon area and you're looking for a long-term role with a growing independent business, we'd be pleased to hear from you.

Apply through Indeed with your CV.

We keep our recruitment process straightforward and aim to speak promptly with suitable candidates.

Pay: £42,000.00-£48,000.00 per year

Work Location: In person