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    • Making a note of our lounge guest food requests.
    • Serving of food and beverages to lounge guests.
    • Clearing and setting up of tables for dining purposes.
    • Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters.
    • We're currently recruiting a dedicated Customer Services…
    • Experienced in hospitality, catering, or customer service (desirable).
    • This role requires you to be responsible for a variety of tasks, including basic food…
    • Typical example of hours are 4:15am - 12:45pm & 12:30pm - 9:00pm.
    • You must be able to provide 5 years working history, and 5 years address history.
    • Mixed shift pattern: early (4:15-13:45), middle and late (13:00-22:00).
    • Many employee benefits, rewards and recognition.
    • Experience: Minimum 1 year of professional kitchen experience, ideally within airline catering or large-scale food production.
    • Pay Rate: £16.35 per hour.
    • Clean aircraft cabins to airline and regulatory standards, including:
    • Follow all airport and airline safety procedures, including wearing PPE.
    • Strategically and effectively managing the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback.
    • Welcome, engage and support guests in a friendly, professional and upbeat manner across all concepts.
    • Deliver excellent customer service in high‑volume periods…
    • Strategically and effectively supervising the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback.
    • Meet and greet lounge customers and offer them the highest level of hospitality during their visit to the lounge.
    • Maintaining bar stock control documentation.
    • DO & CO are looking for a highly motivated and energetic Health & Safety Coordinator - Night who will drive health and safety standards through the provision of…
    • As DO & CO Lounge Manager you are responsible for the day-to-day operations of one of our Lounges.
    • The role will include overall management of all personnel in…
    • Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager.
    • Managing the rostering for all catering staff (including kitchen staff).
    • They will also support all management areas of the operations too when required.

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Job Post Details

Lounge Host - job post

DO & CO
Hounslow TW4 7NQ
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Hounslow TW4 7NQ

Benefits

Pulled from the full job description

  • Referral programme

Full job description

Job Description


  • Making a note of our lounge guest food requests
  • Serving of food and beverages to lounge guests
  • Clearing and setting up of tables for dining purposes
  • Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
  • Polishing of cutlery, crockery, and glassware
  • Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
  • Attend to passenger queries and complaints
  • Consult the supervisors and managers as and when required
  • Liaise with the bar person and culinary team with regards to food and drinks orders
  • Ensuring that all food and beverage related services are provided as per Qatar Airways standards (these will be provided during the service training provided by Qatar Airways management)
  • Assisting the cleaning team in the lounge and back-of-house areas during non- passenger usage.

Company Description


Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.


Qualifications


  • Minimum 2 years hospitality experience
  • Excellent customer service skills
  • Great Team player
  • Attention to details and the ability to work fast under pressure
  • Self-motivated attitude
  • Confident working in a team
  • Able to communicate effectively in English
  • Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
  • Right to work in the UK

Additional Information


We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Competitive Salary
  • On-site role
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon

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