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    • Samsung Hospitality UK (SHUK) is a travel agency specializing in business trip services for corporate clients, and is currently recruiting agents who can…
  • View similar jobs with this employer
    • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation).
    • Knowledge of issuing tickets for airline group bookings via the GDS, airline portal or email directly to airline.
    • Previous experience of working on Galileo GDS.
    • This role is based within the Vista After Sales team and focused on providing an exceptional service to all Agents, Customers and Supplier partners for any…
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    • Sound understanding of airline commercial processes, airline products, and airline products distribution.
    • Good all-round knowledge of the airline technology…
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    • Reference 11933 Closing date 19/6/2026 Brand British Airways Career area Customer Service Contract type Permanent Full Time Location Heathrow Airport, London.
    • Hours and Schedule: 37.5 hours weekly on a fixed schedule.
    • Hourly Pay: £18.09 - £25.10.
    • Competitive Salary: the starting salary for this position is £18.09.
    • Opening Hours:* Shifts between Monday to Sunday, 08:00 to 20:00.
    • Contract Type:* Permanent, full-time (37.5 hours per week).
    • Training:* 2 weeks, fully paid.
    • Research and build your own list of potential clients.
    • Contact prospects via calls, emails, and meetings to win new business.
    • Maintaining accuracy and compliance across ticketing activity.
    • Act as an escalation point for complex ticketing issues.
    • Lead renewal and sales campaigns.
    • Have good working knowledge of all major tour operator and airline products to be able to match needs of your customer, and strive to continuously improve your…
    • Reporting to the Global Flight Representative Director, this role plays a key part in enhancing the overall client experience and supporting long-term client…
    • Build and maintain strong relationships with airlines, suppliers, and asset traders.
    • You'll work cross-functionally with Sales, Procurement, and Fulfilment…
    • This role is ideal for ambitious, fast-paced individuals who enjoy taking ownership, solving problems, and performing at their best in a demanding environment…
    • We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe.
    • Enhanced family and carers leave.

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Job Post Details

Business Travel Agent - job post

Samsung Hospitality UK Ltd
3000 Hillswood Drive, Chertsey KT16 0RS
£28,000 - £32,000 a year - Full-time, Fixed term contract

Job details

Pay

  • £28,000 - £32,000 a year

Job type

  • Fixed term contract
  • Full-time

Location

3000 Hillswood Drive, Chertsey KT16 0RS

Benefits

Pulled from the full job description

  • Shuttle service provided
  • Free parking
  • Free fitness classes
  • On-site gym
  • Discounted or free food
  • Canteen
  • On-site parking

Full job description

Full job description

Samsung Hospitality UK (SHUK) is a travel agency specializing in business trip services for corporate clients, and is currently recruiting agents who can provide business trip-related services such as flight and hotel bookings or consulting. If you have always been interested in travel, you are welcome to apply.

What you will do

  • Use of Booking system (Amadeus GDS)
  • Handling domestic and international flights, rails and Car hire.
  • Hotel reservation and Prepay
  • Ticketing/Reissue/Refund
  • LCC carrier Booking
  • Handling of travel requests
  • EMD issue
  • Understanding specific Customer’s travel policy
  • Group / VIP bookings
  • Booking Chauffeur services
  • Create and modify traveller profiles

What we are looking for.

  • Approachable with a good attitude and customer relationships
  • Strong ability of multitask
  • Being able to handle large volumes of emails and chat
  • Ability to identify and solve problems before they occur
  • Be able to prioritize and show good work management skills in a fast-paced, heavy volume working environment
  • Fluent in Korean and English (speaking and writing)

· Proficient in Excel

· Training will be provided

· Previous experience as a Travel Consultant is preferred

· A background in reservation, customer service and assistant roles preferred.

· Korean language skills are essential.

· Maternity cover (1 year)

Pay: £28,000.00-£32,000.00 per year

Benefits:

  • Canteen
  • Discounted or free food
  • Free fitness classes
  • Free parking
  • On-site gym
  • On-site parking
  • Shuttle service provided

Ability to commute/relocate:

  • Chertsey KT16 0RS: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Personal Assistant: 1 year (preferred)
  • Travel agent: 1 year (preferred)

Language:

  • Korean (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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