Airport Restaurant jobs in Heathrow

JOB SUMMARY

As a Store Manager at JOE & THE JUICE, you are responsible for the overall success of your store. You partner closely with your District Manager to ensure every part of the operation, from your team and guest experience to sales and profitability, meets the standards we hold ourselves to. Success in this role comes from building, developing, and retaining a highly engaged team while delivering the kind of guest experience that turns first-time visitors into loyal regulars. Reporting to your District Manager, you are accountable for your store's budget, sales performance, and EBITDA.

KEY RESPONSIBILITIES

• Lead your team the JOE way, bringing our virtues to life through your actions, decisions, and everyday leadership. Own recruitment from end to end, attracting, hiring, and developing the right people while building a strong and sustainable talent pipeline for your store.
• Develop your team through meaningful feedback, hands-on coaching, and regular team development activities, creating a highly engaged and high-performing store culture. Put guests first, build strong relationships within your local community, and create experiences that turn first-time guests into loyal ones.
• Ensure the store is safe, clean, and operating to the highest local standards, recognizing that strong execution starts with getting the fundamentals right.
• Build and manage effective shift planning that balances business needs, seasonality, local events, compliance requirements, and team wellbeing.
• Own inventory management from ordering and stock control to minimizing waste and maintaining operational efficiency.
• Own the store's performance, taking accountability for sales, EBITDA, and the targets that drive sustainable business growth.

WHO YOU ARE

• You are the kind of leader who takes ownership, builds strong teams, and knows that great results come from helping people perform at their best. You lead from the front, set clear expectations, and understand that culture, guest experience, and performance go hand in hand.
• You've led a team before, and you know what it takes to, develop, and retain a high-performing team, not just manage one.
• You've worked with teams of ten or more and you know how to align people around clear standards, shared goals, and consistent execution.
• You communicate clearly, build trust through your actions, and create an environment where people know what's expected of them and feel supported to succeed.
• You're comfortable taking ownership of both people and performance, understanding that strong teams and strong results go hand in hand.
• You're not here because a title is going to change your life. Or maybe it will. Most of our leaders started exactly where you're standing now. You're here because you want to build something of your own, develop people, and take responsibility for a business, not just a shift.

If that sounds like you, you're already one of us. Come prove it.

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