Airside Pass jobs in Stansted

Wondering who we are?

HMSHost UK are part of Avolta Group and together we operate across 1000s of locations worldwide in Airports, Train Stations, Cruise ships, Ports and Motorways. HMSHost UK partner with well-known brands such as Leon, Burger King, Starbucks, Comptoir Libanais and KFC as well as operating our own proprietary brands designed by us with carefully crafted menus and décor, to truly transform a high-speed location into an experience that encourages relaxation. We’re reimagining the travel experience so that every journey is as rewarding as the destination.

HMSHost UK, part of the Avolta group is hiring at Stansted Airport for Team Members to join us at on a fixed term basis at £13.21 per hour!

What is the role?

We are looking for an experienced, adaptable and guest‑focused Team Member to join our exciting operation at London Stansted Airport. This is a multi‑concept role, supporting a range of our food & beverage outlets including premium bars, Italian kitchen concepts, cafés and more.

You’ll be cross‑trained across our units, allowing you to confidently step in wherever support is needed. This role is ideal for someone who thrives in a fast‑paced airport environment, enjoys variety, and takes pride in delivering consistently great service—no matter the concept.

Key Responsibilities

• Welcome, engage and support guests in a friendly, professional and upbeat manner across all concepts
• Deliver excellent customer service in high‑volume periods while maintaining attention to detail
• Adapt quickly between different restaurants, bars and cafés, confidently supporting where required
• Work closely with colleagues to ensure smooth daily operations and a strong team culture
• Maintain high standards of cleanliness, food safety, and health & safety compliance

The Right Candidate Will:

• Have previous experience in hospitality, or another fast‑paced customer‑facing role
• Be passionate about delivering exceptional guest service
• Be flexible, adaptable, and comfortable working across multiple concepts
• Remain calm, organised, and efficient during busy periods
• Enjoy working as part of a team and supporting colleagues when needed
• Take pride in their work and follow food safety and hygiene standards
• Bring a positive, can‑do attitude that helps create a welcoming environment for both guests and teammates

Due to airport flight schedules, our shift times vary. Our morning shifts can start as early as 3am and our late shifts can finish up to 11pm so you must ensure you are flexible to work one of these shift patterns. You will also be required to obtain a security pass to gain access airside at the restaurant, for this you will need to provide 5 year’s checkable referencing.

What we offer:

We offer a competitive salary of £13.21 per hour. comprehensive benefits package, and the chance to make a meaningful impact within a dynamic, growing business. Our people are at the heart of everything we do, which is why we’re committed to ensuring your satisfaction by providing:

Financial Benefits*:

• An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!
• Discount Designer Shopping Platform – up to 50% off retail prices
• 50% off any of our locations for you & up to 4 others when not on shift – share the love with your loved ones!
• Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more

Health Benefits*:

• Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!
• Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more
• Access to 24/7 virtual GP appointments
• Discounted gym memberships at over 3000 gyms across the UK
• Free access to apps for virtual physiotherapy treatment and skin cancer screening

Lifestyle benefits*:

• Your birthday off, as a paid holiday, every year!
• A generous life assurance benefit. We want our employees to have peace of mind and security with their future.
• Dedicated training and development plans to support progression. Did you know that almost 70% of our managers were promoted internally? And over 50% at our support office! We want you to grow with us.

*Please note some benefits are non-contractual and may be changed or removed at the company’s discretion; further information will be provided upon commencing employment.

What Next?

If you want to join us in this exciting adventure & be a part of the Avolta family, apply now and if you are shortlisted, we will be in touch soon to discuss the role further. We regret that due the high volume of applications we may not be able to contact every applicant, if you haven’t heard from us within two weeks then your application has not been shortlisted on this occasion.

Right to Work in the UK

Candidates must have a valid Right to Work in the UK. This can be demonstrated through one of the following:

• A valid UK passport.
• An original UK birth certificate accompanied by your National Insurance number.
• For non-British nationals, a share code and date of birth to verify your immigration status via the UK Government’s online Right to Work checking service.

Security Pass Requirements: As this role is based at the airport, successful candidates will also need to obtain a security pass. For this, we will require valid photo ID, such as a Driving Licence or Passport. Please ensure you can provide the appropriate original documentation during the recruitment process.

Your Data & Privacy

By asking you to submit your CV, HMSHost, Avolta UK requests that you only include personal data that is necessary and relevant to the job which is being applied for. We will use your data for recruitment purposes only and will keep your details for one year following the date of your application. For more information, please ask for a copy of our Recruitment Privacy Policy.

At HMSHost, Avolta UK, we are committed to ensuring our recruitment process is inclusive and accessible for everyone. If you require any reasonable adjustments throughout the recruitment process, please let us know and we will do our best to accommodate your needs.

#INDHP

Pay: £13.21 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Referral programme

Application question(s):

• Have you had a temporary pass at Stansted Airport in the last year?
• Are you able to provide 5 years worth of references?
• Are you able to provide UK address history for the last 5 years?

Experience:

• Restaurant: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person