Alarm Installation jobs in Byfleet

About the Role

We are seeking an experienced Physical Security Installation & Service Engineer to join our team. The successful candidate will be responsible for the installation, configuration, maintenance, and support of a range of electronic security systems across customer sites.

This role requires strong technical knowledge of access control, CCTV, and integrated security solutions, with experience working on enterprise-level platforms. The engineer will be responsible for delivering high-quality installations, fault finding, preventative maintenance, and reactive support to ensure customer security systems remain operational.

The role will include participation in an on-call/call-out rota, providing out-of-hours support when required.

Key Responsibilities

· Install, configure, commission, and maintain physical security systems including access control, CCTV, and integrated security solutions.

· Carry out planned preventative maintenance (PPM), reactive repairs, and fault diagnostics.

· Provide technical support and troubleshooting for customer systems.

· Configure and support enterprise access control platforms including:

o CCURE 9000

o Genetec Security Center

o LenelS2 OnGuard

o Honeywell Pro-Watch

· Perform system upgrades, migrations, integrations, and hardware replacements.

· Diagnose faults across controllers, readers, locking hardware, networks, and associated security devices.

· Liaise with customers, project teams, and third-party suppliers to resolve technical issues.

· Complete accurate service reports, documentation, and system handover information.

· Maintain a high standard of customer service and professionalism at all times.

· Participate in an out-of-hours call-out rota.

Required Experience & Skills

· Proven experience as a Physical Security Engineer, Access Control Engineer, or similar role.

· Strong background in the installation and servicing of electronic security systems.

· Experience with enterprise access control systems such as:

o CCURE

o Genetec

o Lenel

o Pro-Watch

· Knowledge of access control hardware, including controllers, readers, door hardware, and locking solutions.

· Experience fault finding on IP-based security systems and networked devices.

· Ability to read technical drawings, schematics, and system documentation.

· Strong problem-solving skills with the ability to work independently.

· Excellent communication and customer-facing skills.

· Full UK driving licence.

Desirable Qualifications / Experience

· Experience with CCTV systems and video management platforms.

· Knowledge of networking fundamentals (TCP/IP, switches, VLANs).

· Experience working on large commercial, corporate, or critical infrastructure sites.

· Manufacturer training or certifications in relevant security platforms.

· Experience with system integrations and database/server environments.

Personal Attributes

· Professional and reliable approach.

· Flexible attitude with the ability to respond to changing priorities.

· Strong attention to detail.

· Comfortable working independently and as part of a wider engineering team.

· Willingness to participate in the call-out rota and provide emergency support when required.

Pay: £40,000.00-£60,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Life insurance
• Private medical insurance
• Work from home

Application question(s):

• Do you have experience with enterprise access control systems such as: C•CURE, Genetec, Lenel or Pro-Watch
• Do you have proven experience as a Physical Security Engineer, Access Control Engineer, or similar role?
• Do you have a strong background in the installation and servicing of electronic security systems?
• Do you have a UK driving licence and a vehicle?

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 100% (required)

Work Location: Hybrid remote in London EC2A 2BS