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Albert Restaurant jobs in Manchester

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    • Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide.
    • Meet & greet all guests and be their first interaction with the hotel.
    • £36,000-39,000 per annum + up to 32% bonus per annum,paid quarterly!
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    • Meals provided for the team on shift.
    • Refer a friend incentive – You’ll receive £150 if you refer a…
    • We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
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Job Post Details

Night Receptionist - job post

Marriott Manchester Victoria and Albert Hotel
Manchester M3 4JQ
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

Manchester M3 4JQ

Full job description

About us:

As the #1 leader in hospitality worldwide, Marriott International has 7600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure.

Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities. The V&A is the home to The V&A Restaurant our casual drinking and dining destination, offering a blend of British classics and international dishes with a focus on local produce and sustainability. We have flexible event spaces, including outdoor terrace, small boardrooms and banqueting for up to 200 people.

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.


Benefits:

Meals & refreshments on duty

Uniforms

Performance based incentives

Learning and development opportunities

Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide

Recognition programmes


What you will be doing:

Meet & greet all guests and be their first interaction with the hotel

Check guests in and out, according to company standards and procedures

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date reports.

Process all payment types such as room charges, cash, debit, or credit cards.

Sell a room/accommodation to a guest, without a reservation, based on availability

Process requests for wake-up calls and advise guests of any messages.

Confidently deal with guest queries and complaints


What we are looking for


Essential that you have hospitality and/ or customer service experience

A warm and genuine individual who enjoys putting people first

Strong interpersonal and customer service skills

Previous experience of IT applications

Someone who wants to grow and develop within the company

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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