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    • Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products…
    • Long service and loyalty incentives.
    • The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm…
    • Directing and embedding exceptional customer service through a warm and inclusive store culture, and a comfortable, cohesive, beautifully presented and…
    • A current DBS on the online update service would be advantageous.
    • Support fundraising activities and events to help finance outings and entertainment.
    • This open plan office allows our teams to join up and work collaboratively, helping to drive the sale through to completion, whilst delivering exceptional…
    • Customer service: 1 year (preferred).
    • Through interrogation of these systems, you will manage events that arise and ensure that all required parties are made…
    • Provide exceptional customer service from booking through to event handover.
    • Ensure every event file is complete, accurate and ready for service delivery.
    • Contribute to outcome measurement and service evaluation processes.
    • Attend internal peer supervision, CPD events, and development days.
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    • Wellbeing goodies, staff rewards, and fun events all year round.
    • Free breakfast, lunch, and healthy snacks to fuel your day!
    • We are seeking candidates who demonstrate flexibility in their work hours and are open to travel, attending events aligned with business requirements.
    • Provide a safe, stable, and loving home for a vulnerable child.
    • Offer consistent care and emotional support.
    • Help a child rebuild confidence, trust, and a sense…
    • Love great food and good service.
    • This person will have proven hands on management style, lead by example and always put the guest first, seeking service…
    • Delivering talks, outreach sessions and attending community events.
    • Ensuring services are delivered safely, professionally and in line with safeguarding…
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    • Proactively prioritise workloads and respond promptly to real-time events such as traffic…
    • Ability to manage a high volume online client roster while maintaining a high standard of service, responsiveness and results.

Job Post Details

Trailfinders logo

Travel Consultant - job post

Trailfinders
4.2 out of 5 stars
Birmingham B2 5DB
From £36,000 a year - Permanent, Graduate, Full-time

Job details

Pay

  • From £36,000 a year

Job type

  • Permanent
  • Graduate
  • Full-time

Location

Birmingham B2 5DB

Benefits

Pulled from the full job description

  • Free or subsidised travel
  • Employee discount
  • Sick pay
  • Sabbatical
  • Store discount
  • Company pension
  • Discounted or free food

Full job description

We are now accepting applications for the position of Travel Consultant in our Birmingham Travel Centre to join induction training groups commencing throughout 2026.

What we look for

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportunity.

A passion for travel and strong worldwide geographical awareness is needed. First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable.

You will love dealing with the public and be able to forge exceptional client relationships.

Ideally you will have experience of working in a target-based sales role, otherwise you will have a drive to succeed in sales with proven persuasive and influencing skills and a results oriented nature.

What we offer

The most competitive salary in the industry – after 2 years’ service we would expect Worldwide Consultants to be earning in excess of £42,000 - £47,000 including an uncapped incentive scheme plus ...

  • The best induction training in the industry as well as supportive and comprehensive ongoing coaching and development.
  • Performance related promotions and real career advancement opportunities based on a policy of internal promotion for all specialist and senior sales positions and internal recruitment for many of our head office roles in London.
  • Excellent worldwide travel opportunities including a dedicated Staff Travel Team on hand to assist with your holiday bookings, a generous leave allowance (up to 40 days per year), the opportunity for sales staff to take a period of sabbatical leave and educational trips: this year 50% of Consultants will take part in an educational trip.
  • Twice a year top performers are taken on an all expenses paid 5 star trip to a longhaul destination including a Gala Awards Dinner hosted by directors.
  • A friendly and professional environment working with like-minded people who love travel.
  • Great socialising opportunities including supplier functions, team nights out and subsidised departmental Christmas and summer parties.
  • Daily lunch provided on the premises.
  • Corporate Clothing provided to each member of sales and frontline support staff.
  • Contributory pension scheme.
  • Eye-care vouchers.
  • Interest free season ticket loan on public transport.

Pay: From £36,000.00 per year

Benefits:

  • Canteen
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free flu jabs
  • Free or subsidised travel
  • Sabbatical
  • Sick pay
  • Store discount

Work Location: In person

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