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Pay: £13.51 per hour

Job Summary:

To support the South Warwickshire GP Federation in offering a secretarial support service to member practices. The role will require typing dictations and processing patient referrals on the relevant systems, managing worklists and patient queries regarding referrals.

Job Responsibilities:

• Use the Lexacom system to receive central letters, remotely type and complete the referral process to either NHS or private practitioners as directed.
• Cover for secretarial annual leave or absence.
• Monitor NHS activity lists on NHS booking system.
• To support practices with patient enquiries relating to referrals.
• Preparation of any ad-hoc information relating to referral management

Hours

Hours to be discussed at interview stage.

General Office Duties:

• Ensure all practices receive communication regarding workload and tasks requiring action using Emis tasks.

Other Duties:

• Attendance at relevant meetings, recording minutes of the meeting
• Any other delegated duties considered appropriate to the post

Special Requirements:

• Secretarial experience
• An ability to use and understand relevant computer packages.
• A logical and flexible approach to the workload.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Excellent communication skills.

Essential

• Good standard of general education GCSE and above including math's and English.
• RSA III word processing / information technology.
• Practical experience of working within a team.
• Experience of using own initiative.
• Experience of working in a secretarial role.
• Practical experience of computerised recording systems.
• Excellent communication skills.
• IT skills.
• Time management and the ability to work to deadlines.
• Problem solving skills.
• Interpersonal skills.
• Planning and organisation.
• Performing under pressure
• Adaptability
• Taking the initiative
• Team player
• Self-motivated
• Flexibility
• Full UK driving licence and use of car.

Desirable

• AMSPAR Medical Secretary Diploma.
• Practical experience of liaising with other healthcare professionals, Primary Care Networks, patients and external organisations.
• A detailed understanding of a general practice office environment.
• Working knowledge of medical terminology.
• An understanding of the practice clinical system

Overview of our organisation

SWGP Federation is made up of GP practices from areas including Warwick, Leamington, Stratford-upon-Avon, and Kenilworth. We work together to deliver enhanced services for the 300,000 patients we cover, as well as improving working practices for our staff. We are proud to offer high levels of patient care across South Warwickshire. Our purpose is to grow, support and enable Primary Care in South Warwickshire by offering additional services and enabling individual practices to focus more time on delivering patient care

Pay: £13.51 per hour

Experience:

• GP surgery: 2 years (required)
• Word processing: 2 years (required)
• Secretary: 1 year (required)
• Primary care: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Warwickshire