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Job Post Details

Room Porter - job post

Loch Lomond Arms Hotel
Luss
£13.21 an hour - Full-time

Job details

Pay

  • £13.21 an hour

Job type

  • Full-time

Location

Luss

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension
  • On-site parking

Full job description

Luss Estates has been home to Clan Colquhoun since the 13th century-one of Scotland’s oldest and most storied families. The hotel is in the conservation village of Luss on Loch Lomond and forms part of the 45,000-acre estate operated by the Colquhoun family. The hotel is going through an extensive renovation and will relaunch this summer as a five-star luxury Coaching Inn with event space creating a new way to enjoy the wild beauty of one of Scotland’s iconic destinations. The relaunch is part of Luss Estates development of its wider visitor offering around the village and loch and the hotel will offer guests many unique experiences as part of their stay.

The hotel respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

We are recruiting Porters at this luxury 5-star Coaching Inn

Your key responsibilities

Are you passionate about customer service and ready to join a five-star luxury service team? Loch Lomond Arms invites you to become a Room Porter at our hotel. In this role you will assist the Guest Relations Manager in delivering flawless service to our discerning guests. You will be eager to learn, adaptable, and present a warm first impression while maintaining discreet, high standards of service. With support for your professional growth, your dedication and commitment will make you an integral part of the Loch Lomond Arms family.

As a valued member of the Loch Lomond Arms family, you will:

  • Tailor your approach to achieve high quality results and exceed expectations
  • Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction
  • Take ownership of your role, performing with excellence in line with departmental standards

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotel and guests.

We are looking for team members who bring

  • A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
  • A positive attitude and a willingness to learn and grow.
  • Enthusiasm and a strong work ethic.
  • The ability to work in a fast-paced environment and handling multiple tasks
  • The ability to create personalised, memorable experiences and build lasting relationships with our guests and team members.
  • Independence while collaborating effectively within teams and across departments.
  • A commitment to maintaining high standards of hygiene, health and safety.
  • PLEASE NOTE THAT A DRIVERS LICENCE IS ESSENTIAL FOR THIS ROLE.

What we offer

A competitive hourly rate

An equal share of staff tips

Company pension

Meals on duty

Staff discount across our businesses

Free parking

Learning and development opportunities

Ready to take the next step?

Apply now to become a valued part of the Loch Lomond Arms team, a great place to work with a sense of family culture everywhere.

Pay: £13.21 per hour

Expected hours: 30.0 per week

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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