Ambulance Care Assistant jobs

Alliance Ambulance Services is seeking skilled, compassionate individuals to join our team as Ambulance Care Assistants (ACAs). This role involves delivering safe, high-quality patient transport services, supporting individuals with diverse health needs.

We welcome applications from experienced ACAs, holders of First Response Emergency Care (FREC3/FREC4) qualifications, and student paramedics eager to gain practical experience in a professional healthcare environment.

Key Responsibilities:

• Provide safe, timely, and professional transport of patients to and from healthcare facilities, homes, or other locations.
• Support patients with a variety of needs, including mobility assistance, reassurance, and monitoring of basic health indicators.
• Collaborate closely with paramedics, healthcare professionals, and NHS staff to ensure continuity of care.
• Prepare, maintain, and clean vehicles in line with protocols, ensuring equipment is operational and fully stocked.
• Maintain accurate documentation for patient journeys and handovers.
• Uphold infection prevention and control measures to ensure patient and staff safety.
• Deliver care and support in line with our values.

Essential Requirements:

• Full UK driving licence.
• Effective communication and interpersonal skills to engage with a diverse range of patients and colleagues.
• Ability to manage situations calmly and professionally, particularly under pressure.
• Empathy, patience, and a dedication to delivering high-quality care.

Desirable Qualifications/Experience:

• FREC3 or FREC4 qualification.
• Previous experience in non-emergency patient transport or an equivalent NHS role.
• Current experience as a student paramedic or current/prior healthcare assistant within an NHS environment (students must be able to provide a current academic transcript).
• Basic understanding of safeguarding, manual handling, and infection control practices.

If you are passionate about delivering exceptional patient care and meet the requirements for this role, we would love to hear from you.

This is a rolling recruitment opportunity, so applications will be accepted continuously.