Apprentice Medical Secretary jobs

Closing Date: 29/09/26

Shortlisting to take place : w/c 30/09/26

Interview expected to take place in the w/c 06/10/26

HR Apprentice

We have an exciting opportunity for an enthusiastic and motivated individual to join our Human Resources Department as an Apprentice.

Based at the HR Department Reception, you will work under supervision & gain valuable experience in a busy HR environment. The role will involve a variety of administrative & customer service duties, providing support to both employees & visitors.

This is an excellent opportunity to develop practical workplace skills, gain a recognised qualification in Level 2 Administration Assistant, & build a career within Human Resources.
Apprenticeship Eligibility

Please note that government-funded apprenticeship schemes are subject to eligibility criteria. Applicants must:

Be aged between 16 & 24 years old.

Not hold a degree or a Level 4 qualification (or above).

Have been resident in the UK/EU for the past three years.

Why Join Us?

This apprenticeship offers an excellent opportunity to gain experience, develop your skills, & take the first steps towards a rewarding career.

If you believe you have the enthusiasm, commitment & potential to succeed, we would love to hear from you.

For further information about the role, please contact:
Charlotte Carrington
Recruitment & Employment Services Team Leader
Email: Charlotte.Carrington@bthft.nhs.uk

Main Duties and Responsibilities

The successful apprentice will provide administrative and customer service support to the Human Resources Department. Duties may include:

Receiving, date-stamping and distributing incoming mail.

Maintaining electronic and paper-based filing systems for new starters, existing employees and leavers.

Handling telephone, email and face-to-face enquiries, responding where appropriate or referring queries to the relevant team member. This may include taking comprehensive messages.

Staffing the HR Department Reception, welcoming visitors, signposting them appropriately and ensuring visitors are signed in and out in accordance with fire regulations.

Accessing the TRAC recruitment system to respond to straightforward queries from recruiting managers and candidates, and supporting candidates to confirm interview attendance.

Providing ad hoc administrative support to the HR team, including photocopying and preparing information packs.

Undertaking occasional word processing tasks and maintaining simple Excel spreadsheets.

Inputting data accurately and promptly into the ESR system in accordance with agreed procedures.

Liaising with Payroll, managers and HR colleagues to resolve data queries and correct errors where required.

Ensuring all information and data is handled confidentially, securely and in line with current UK data protection legislation.

Our People Charter

At BTHFT, our People Charter outlines the behaviours we can expect from one another & what you can expect from us.

We Value People

We treat everyone with dignity, respect and compassion. We recognise and celebrate the contribution every individual makes to our organisation & to patient care.

We Are One Team

We work together across departments & professions, supporting one another to achieve the best outcomes for our patients, colleagues and communities.

We Care

We are committed to delivering safe, high-quality care and putting patients at the centre of everything we do.

We are keen to hear from people who share these values & are passionate about delivering the highest standards of service & care. This apprenticeship is an excellent opportunity to begin your career within the NHS while making a positive difference to patients, colleagues & visitors alike.

New to the NHS: If you are joining the NHS for the first time, you will be paid at the Apprentice Rate, which is currently £8.00 per hour for the first year of your apprenticeship. Thereafter, you will be paid the age-related National Minimum Wage for the remainder of your fixed-term contract.

Existing NHS Employees: If you already have NHS experience, your pay will be determined in accordance with Annex 21 of the Agenda for Change Terms and Conditions. This means you will receive a percentage of the relevant pay band for the role, reflective of your current qualifications & experience.

Please refer to the attached Job Description and Person Specification for more information on the role.