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    • Enjoy mouthwatering discounts at our restaurants and bars.
    • Crowne Plaza Marlow is a contemporary 4-star lakeside hotel offering stylish bedrooms, the AA Rosette…
    • Enjoy mouthwatering discounts at our restaurants and bars.
    • Crowne Plaza Marlow is a contemporary 4-star lakeside hotel offering stylish bedrooms, the AA Rosette…
    • Dine with us:Enjoy discounts at all Aqua venues.
    • Grow with us:Ongoing training and development to support both your professional and personal development.
    • Dine with us:Enjoy discounts at all Aqua venues.
    • Grow with us:Ongoing training and development to support both your professional and personal development.
    • This is a 48-hour contract,full-time position.
    • Dine with us:Enjoy discounts at all Aqua venues.
    • Grow with us:Ongoing training and development to support both…
  • View similar jobs with this employer
    • Discounts on breaks and in our shops and restaurants.
    • Aqua Sana Forest Spa, Longleat Forest | £14.84 per hour plus commission on product sales.
    • Discounts on breaks and in our shops and restaurants.
    • Aqua Sana Forest Spa, Whinfell Forest | £14.84 per hour plus commission on product sales.
    • Proven experience in food preparation, cooking, or a similar culinary role within a restaurant or hospitality environment.
    • Enjoy mouthwatering discounts at our restaurants and bars.
    • Set within the picturesque surroundings of Buckinghamshire, Crowne Plaza Marlow is known for…
    • Dine with us:Enjoy discounts at all Aqua venues.
    • Grow with us:Ongoing training and development to support both your professional and personal development.
    • As our Commis Chef,you will assist a Chef de Partie in a specific section of the kitchen by preparing ingredients,organising stock,and keeping your area clean.
    • Operational management:Manage the day-to-day running of the restaurant,scheduling rotas,creating promotional ideas and enhancing overall guest satisfaction.
    • This role will have a Junior HR Manager role as a support,and the restaurants will be split between the two roles.
    • You will be paid £26,487.64 per annum.
  • View similar jobs with this employer
    • Dine with us:Enjoy discounts at all Aqua venues.
    • Grow with us:Ongoing training and development to support both your professional and personal development.
    • Dine with us:Enjoy discounts at all Aqua venues.
    • Grow with us:Ongoing training and development to support both your professional and personal development.

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Job Post Details

Spa Receptionist - job post

Crowne Plaza Marlow
3.7 out of 5 stars
Marlow SL7 1GJ
£12.71 an hour - Permanent

Job details

Pay

  • £12.71 an hour

Job type

  • Permanent

Shift and schedule

  • Weekend availability
  • Holidays

Location

Marlow SL7 1GJ

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme

Full job description

Spa Receptionist

Crowne Plaza Marlow

£12.71 per hour

Location Description

Crowne Plaza Marlow is a contemporary 4-star lakeside hotel offering stylish bedrooms, the AA Rosette Glaze Restaurant, Aqua Bar & Conservatory, and the Quad Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features extensive meetings and events facilities for up to 450 delegates and is conveniently located near the M4, M40, and Heathrow, with easy access to Marlow, Windsor, and the Thames Valley area.

Job Description

We are looking for a warm, professional, and highly organised Spa Receptionist to join our team. As the first point of contact for our guests, you will play a vital role in creating a welcoming and seamless spa journey from arrival through to departure.

Key Responsibilities

  • Welcoming guests to the spa with a friendly and professional approach
  • Managing bookings, appointments, and enquiries efficiently
  • Handling payments, spa retail sales, and daily till reconciliation
  • Supporting therapists with schedule coordination
  • Maintaining a clean, calm, and organised reception area
  • Promoting spa treatments, products, and relevant offers
  • Ensuring exceptional guest service at all times

What We’re Looking For

  • Previous experience in a receptionist, spa, or hospitality role preferred
  • Excellent communication and customer service skills
  • Strong organisational and multitasking ability
  • Confident using booking systems and handling payments
  • Passion for wellness, guest experience, and attention to detail
  • Flexible approach to working hours, including weekends and holidays

Troo Benefits

  • Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
  • Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
  • Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
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