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Technical Learning Architect - job post

3.7 out of 5
3 St Paul's Place 129 Norfolk Street, Sheffield S1
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3 St Paul's Place 129 Norfolk Street, Sheffield S1

Full job description

Requisition #: 14090

Our Mission: Powering Innovation That Drives Human Advancement

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Innovate With Ansys, Power Your Career.

Summary / Role Purpose

Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and feedback to guide our content portfolio and training platform development. This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of engineering simulation and Ansys products to a global market.

Key Duties and Responsibilities

As a senior technical learning architect you will globally

  • Serves as an experienced L&D expert who is focused on executing and accomplishing L&D field missions.
  • Work with account teams, scope, build and manage customer specific learning programs.
  • Promote Ansys Customer L&D offering during customer engagements.
  • Support the creation of industry and application specific learning paths and programs to drive adoption of the Ansys solutions and tools.
  • Work with various ACE teams, facilitate customer training delivery, assist capacity planning.
  • Provide L&D data insights to field teams to support account planning and execution.
  • Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage.
  • Participate in team activities to influence and understand overall Ansys customer L&D strategy. Represent and drive the strategy in cross functional projects and forums outside of the team.
  • Contribute to strategic projects as needed by the team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction.

Minimum Education/Certification Requirements and Experience

  • Required education background: Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics Engineering or related field in digital engineering.
  • Required education and years of professional experience in an engineering software environment: BS+5, MS+3, or PhD
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
  • Deep technical understanding and domain expertise in several simulation related subject matters or industries.
  • Advanced skills in learning methodology and a great interest in teaching and coaching
  • Exceptional soft skills in: Presenting technical content; Communication and collaboration; Project management; Leading by example.
  • Fluent in writing and speaking English.
  • Business oriented and customer focused mindset.

Preferred Qualifications and Skills

  • Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3
  • 3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions.
  • Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs.
  • Teaching experience in previous career or at school is a plus or higher education in teaching.

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

Our Commitments:

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

Our Values:

  • Adaptability: Be open, welcome what's next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

Our Actions:

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results


We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.


At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.


Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

For more information, please visit us at

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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