Art Gallery jobs in West London

Position: Full-time, with a three-month probationary period
Location: 66E Kensington Church Street, London W8 4BY

Japanese Gallery Kensington, a specialist in Japanese art, antiques and anime memorabilia, is seeking a client-facing gallery assistant with a passion for Japan and its culture.

As the first point of contact for visitors and collectors, you will play a central role in the day-to-day running of the gallery, from welcoming clients and handling sales to keeping the gallery, its stock and its records in order.

During the initial three-month probationary period, we will provide full training and review your performance monthly. On successful completion, you may be offered a permanent position.

Key responsibilities:

• Welcoming visitors and providing a high standard of in-person, telephone and email customer service
• Assisting clients with enquiries, purchases and payments, and building lasting relationships with collectors
• Presenting artworks and objects to clients with confidence and care
• Maintaining gallery displays and ensuring the gallery is presented to a high standard
• Processing newly acquired stock and maintaining accurate digital inventories
• Dispatching orders worldwide and preparing shipping documentation
• Providing production and logistical support for gallery events and activities
• Providing general administrative support

Requirements:

• Keen interest in and knowledge of Japanese art and culture
• Excellent customer service and interpersonal skills, with a professional and personable manner
• Proficient IT skills, including MS Office, Google Workspace and online marketplace product uploads
• Excellent organisational and communication skills, with the ability to work effectively as part of a team
• Proficient English ability (CEFR A2)

Desirable:

• Previous experience in a client-facing role, ideally in a gallery, auction house, antiques or luxury retail setting
• Familiarity with image editing software (such as Photoshop) and Adobe Suite
• The ability to work independently, take ownership of tasks and prioritise a varied workload
• Experience resolving client queries and issues with appropriate professional decorum
• Commercial awareness and an interest in sales
• Experience managing website content, CMS platforms and digital catalogues
• Understanding and awareness of both domestic and international shipping processes.
• Confident use of email platforms, cloud-based file management and digital record keeping
• Intermediate level of Japanese (N2)

If you are interested in this opportunity, please send your CV and a cover letter to info@japanesegallery.com. Shortlisted candidates will be invited for an interview.

Please note that, due to a high number of enquiries, we may not be able to respond to every applicant’s request.

Job Type: Full-time

Pay: £12.71-£13.00 per hour

Benefits:

• Company events
• Employee mentoring programme
• Sick pay

Application question(s):

• What is your visa status and work authorisation inside the UK?

Language:

• Japanese (preferred)

Work Location: In person