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    • Previous experience in a leadership, assistant manager, or senior studio role (preferred).
    • Complimentary studio membership and discounted friends & family.
    • Support the delivery of smooth daily studio operations.
    • Assist with monitoring studio performance and identifying opportunities for improvement.
    • This is a permanent, full time vacancy that will close in {x} days at {xx: xx} BST.
    • To operate with financial and organisational initiative and efficiency.
    • Understand and strive to exceed repair studio KPI's and targets.
    • Position: Repair Studio Technician (40 hours per week).
    • Reports directly to the Store Manager.
    • Based on the shop floor, you will be a part of the sales team, delivering excellent customer service with a focus on sales.
    • The role pays from G17 £24,983.00 to G19 £26,784.00 which will be dependent on experience and qualifications.
    • We are looking for a VP Studio & Media Technician…
    • General studio upkeep and tidy up.
    • Ad-hoc tasks around the studio.
    • You will assist in the preparation of photo shoots, ensure the studio is clean and tidy, and…
    • The Nurturing Talent programme is for emerging artist facilitators to gain hands-on workshop experience in a range of challenging community settings.
    • The role is full time and studio based.
    • Duties will focus on activities related to studio coordination, the organising of events and meetings, as well as some…
    • Setting up and resetting the studio between sessions.
    • Maintaining a clean, organised, and well-stocked studio.
    • Welcoming and checking in guests.
    • 3 days per week in the studio.
    • Assist with general studio and administrative support where needed.
    • Support the wider team with evolving studio tasks and…
    • Candidates must be able and willing to travel between the two studios as needed.
    • The role requires working across both studio locations: Meridian Water Studios…
    • Experience of working with collections within a museum, art gallery, historic house or similar heritage environment, with the ability to research, document and…
    • Creativity and attention to detail.
    • Strong communication and sales skills.
    • Previous experience in sales and customer service.
    • Communicate politely and clearly with customers that come to the repair studio and those who call or message.
    • Engages with the team and drives teamwork.

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Job Post Details

Assistant Studio Manager - job post

Strong Pilates
154 Drummond Street, London NW1 2PL
£27,000 - £31,500 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £27,000 - £31,500 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability

Location

154 Drummond Street, London NW1 2PL

Benefits

Pulled from the full job description

  • Employee discount
  • Store discount
  • Company pension
  • Flexible schedule

Full job description

The Role

As Studio Assistant Manager, you are a key leader within the Strong Pilates Warren Street team. You are responsible for delivering an exceptional client experience, supporting membership growth, maintaining operational excellence, and helping drive the culture and performance of the studio. You lead by example on the floor and behind the scenes, acting as a trusted support to the Studio Manager.

Key Responsibilities

COMMUNITY & CLIENT EXPERIENCE

  • Be a visible and authentic ambassador for Strong Pilates – Warren Street
  • Build genuine, long-term relationships with clients and foster a strong sense of community
  • Deliver an exceptional in-studio experience from first visit through to long-term membership
  • Ensure client profiles, notes, and preferences are accurately maintained
  • Proactively engage clients to support retention, referrals, and community growth
  • Support and contribute to membership, retail, and promotional sales with effective and polished sales skills.

STUDIO OPERATIONS

  • Ensure the studio is immaculately presented at all times
  • Oversee daily studio reset between classes including: Cleaning and maintenance of Rowformers and equipment, Washing, soaking, and preparation of eucalyptus towels and Sock washing and organisation
  • Identify maintenance or operational issues and escalate or resolve efficiently
  • Support smooth class transitions and peak-time operations

ADMINISTRATION & MANAGEMENT

  • Manage all client communications including walk-ins, phone enquiries, and email
  • Support membership conversion and proactive sales strategies
  • Assist with studio marketing initiatives including: Managing @strong_warrenstreet Instagram and Facebook channels, Creating and sending EDM newsletters and Supporting local marketing and community activations
  • Confident use of HAPANA including: Class scheduling, New client activations & Membership management and suspensions
  • Support staff rostering and clear communication across the team
  • Assist in training, onboarding, and performance support of studio staff
  • Demonstrate leadership, initiative, and accountability in day-to-day decision making

Skills & Experience

  • Previous experience in a leadership, assistant manager, or senior studio role (preferred)
  • Strong multitasking and organisational skills in a fast-paced environment
  • Excellent verbal and written communication skills
  • Confident with sales conversations and client conversion
  • Self-motivated, goal-oriented, and commercially aware
  • Natural ability to motivate, connect with, and support clients
  • High attention to detail and operational standards
  • Comfortable working flexible hours including early mornings, evenings, and weekends

Culture & Benefits

  • Opportunity for long-term growth within Strong Pilates Warren Street and the wider UK network
  • Ongoing mentoring and professional development
  • Performance-based incentives and recognition
  • A supportive leadership team committed to work–life balance
  • Complimentary studio membership and discounted friends & family

Job Type: Full-time

Pay: £27,000.00-£31,500.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Store discount

Work Location: In person

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