Artist Assistant jobs in London

The opportunity

The opportunities:

We currently have two permanent term-time only posts available working 361 hours per year. These are 38 weeks a year contracts, salary is spread across 12 months of the year.

The working pattern for both roles is:

Saturday 09:45 – 20:15 during BA term time (currently 30 weeks) AND Saturday 09:45 – 16:15 outside BA term time (currently 4 weeks), with any remaining hours worked over the year by agreement, to accommodate weekday opening, plus staff training and development.

As part of the weekend team, you will contribute to the development and delivery of high quality, student-focused library services which support the academic activities of the University and its constituent Colleges.

You will be based at London College of Fashion or Wimbledon, although you might occasionally be required to work at any of the other UAL libraries.

You will participate in on-site front-line services and administrative duties including support for self-issue systems, IT and printing.

You will help users with directional and initial information enquiries, including use of the library catalogue and electronic information resources.

You will also participate in answering enquiries on-line, via our live chat service, ASK.

You may also be required to take part in shelving activities and demonstrate an understanding of manual handling guidelines which will be required when lifting heavy items.

As these are term time only posts you are expected to work all term time weekends. There is no leave allowance; however, this entitlement is factored into your pay. There is no home/remote working in this role. Please also indicate in your application if you have a role preference.

Your profile

You will have relevant experience in a library or customer service environment, and formal training to post 16 level.

You will have experience of working as a member of a team, providing support, assistance and cover where needed. You will also be able to work independently and have excellent written and oral communication skills and be IT literate.

Knowledge and experience within Higher Education institution is desirable, but not essential

Further details about the requirements can be found in the person specification section of the job description. There are essential criteria that covers experience, knowledge and soft skills.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our application portal. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Please read through our FAQs before applying and Recruitment Process before applying.

Candidates are advised to submit applications early.