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    • By monitoring store standards, displays and customer service levels, ensure the Experience Centre consistently reflects the quality and values of the Miele…
    • Previous experience as a supervisor, team leader, deputy manager or Assistant Store Manager.
    • This Assistant Store Manager opportunity is ideal for someone with…
    • Based on a 45 hour working week.
    • This is a hands-on leadership role for someone who enjoys *supporting operations, supervising staff, and maintaining high…
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    • Sabbatical : every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy.
    • Bonus paid twice a year.
    • Superb career development with training and apprenticeships open to all.
    • Up to 30% discount at all our brands and no limit on number of…
    • Staff uniform and uniform cleaning tax relief.
    • After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced…
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    • Coach, motivate and develop the team to smash sales and celebrate wins.
    • Support daily store operations and step up in the Store Manager’s absence.
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    • This is a hands-on, leadership-focused role with real responsibility, perfect for someone who loves building teams, delivering results, and making an immediate…
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    • Hours - 40 hours per week, working any 5 out of 7 days including weekends and public holidays on rotation.
    • Our designs are made-to-order in our workshop and can…
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    • Bonus paid twice a year.
    • Superb career development with training and apprenticeships open to all.
    • Up to 30% discount at all our brands and no limit on number of…
    • Experience in managing teams through policies and processes.
    • Delivering business objectives and key performance indicators.
  • View similar jobs with this employer
    • 5 GCSE’s at Grade C/4 or above along with industry requirements.
    • Reporting to the Site Manger the successful candidate will assist them and the rest of the site…
    • Work-Life Balance: 4-day working week with no late evenings.
    • Schedule:* 4 shifts per week (No late evenings).
    • Expected hours: 35.0 – 45.0 per week.
  • View similar jobs with this employer
    • Sabbatical : every 5 years with us, you unlock a 4-week fully paid sabbatical to travel, recharge, or do whatever makes you happy.
    • You’ll have experience as an Assistant General Manager or an experienced hospitality manager ready to take the next step, ideally within a quality pub,…

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Job Post Details

Assistant Manager
Miele
·
3.4
Street
Up to £36,000 a year
Full-time
Apply on company site

Job details

Up to £36,000 a year
Employee discount, Employee assistance programme
Full-time
Street

Full job description

About the Role

As an Assistant Store Manager, you will play a key role in delivering a premium customer experience while supporting the day-to-day operation of a Miele Experience Centre. You will work closely with the Store Manager to drive sales performance, develop team capability and ensure every customer receives a best-in-class brand experience.

This is an exciting opportunity for an experienced retail professional who enjoys leading by example, developing people and creating an environment where customers can experience the quality and innovation of Miele products first - hand.

At Miele, we strive to make our workplace and culture as future proof as our world-renowned products. Join a business that has continued to evolve since 1899 and help us live our philosophy of being “Immer Besser” - forever better.

Your Responsibilities

  • In close collaboration with the Store Manager, support the delivery of sales, customer experience and operational objectives across the Experience Centre

  • Through coaching, guidance and leadership, contribute to the development and performance of the sales team while creating a positive and engaging working environment

  • In partnership with customers and colleagues, deliver a premium brand experience and build long-term relationships that encourage loyalty and repeat business

  • By monitoring store standards, displays and customer service levels, ensure the Experience Centre consistently reflects the quality and values of the Miele brand

  • In support of daily store operations, assist with rota planning, administration, stock management and compliance activities to ensure the smooth running of the Experience Centre

  • Through effective communication and problem solving, manage customer enquiries and resolve issues promptly while maintaining high levels of customer satisfaction

  • In the absence of the Store Manager, take responsibility for leading the Experience Centre and ensuring business priorities and performance targets are achieved

What We Are Looking For

  • Proven experience in a retail management or supervisory role, with a strong track record of delivering sales results and customer service excellence

  • Experience leading, coaching and developing team members to achieve individual and team objectives

  • Strong commercial awareness with the ability to drive sales performance, manage priorities and support operational efficiency

  • Excellent communication, organisation and relationship-building skills, with the confidence to engage with customers, colleagues and stakeholders at all levels

  • A proactive and adaptable approach, with the ability to perform effectively in a fast-paced retail environment and embrace new challenges

What We Offer

  • Competitive salary of up to £36,000 a nd performance-related bonus opportunit y of up to 2 months

  • Extensive discounts on Miele products for yourself, family and friends

  • Access to health and wellbeing benefits, including health cash plans and eye care support

  • Ongoing training and development opportunities to support your career progression

  • Additional benefits including recognition schemes, financial wellbeing support and employee assistance programmes

Additional Information

This is a full-time permanent position within our Wigmore - London Experience Centre.

We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can thrive.

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