Assistant Manager jobs in Marldon
- Pembrook ResourcingTorbay
- Employee discount
- Company pension
- Salary:* £35,000–£45,000 + Bonus.
- An experienced and motivated Assistant Service Manager is required to support the day-to-day operation of a busy automotive…
View similar jobs with this employerPrimarkTorquay TQ1 1ES- Annual leave
- Company pension
- Our fashion isn’t one-size-fits-all and neither is our culture.
- Drive your own development by taking advantage of our digital learning, apprenticeships and…
- View all Primark jobs - Torquay jobs - Team Leader jobs in Torquay
- Salary Search: TEAM MANAGER salaries in Torquay
- See popular questions & answers about Primark
- ConstruoExeter
- Annual leave
- Employee discount
- Company pension
- Cycle to work scheme
- Proactive and solutions-focused approach.
- Monitoring project programmes, costs, quality, and performance.
- Salary: £37,000 - £45,000 + Bonus + Excellent Benefits…
- View all Construo jobs - Exeter jobs - Associate Project Manager jobs in Exeter
- Salary Search: Assistant Project Manager - Exeter salaries in Exeter
- AFH STORES UK LIMITEDExeter EX1 1GE
- Annual leave
- Employee discount
- Store discount
- Company pension
- Paid volunteer time
- Private medical insurance
- As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
Assistant Manager
Often replies in 1 dayOld MillExeter- Annual leave
- Employee discount
- Employee assistance programme
- Company pension
- You will have experience preparing and reviewing accounts and tax work, ideally within a practice environment, and be confident managing your own workload while…
- View all Old Mill jobs - Exeter jobs
- Salary Search: Assistant Manager salaries in Exeter
- See popular questions & answers about Old Mill
- Elite GaragesKingsbridge TQ7 1EQ
- Elite Garages are looking for an Assistant Manager for our Kingsbridge Branch.
- Reporting directly to the Branch Manager, your day will be hands on in the…
- Bickham EstatesTotnes TQ9 7NJ
- Assistant Farm Manager sought for regenerative South Devon farm.
- Livestock husbandry, lambing, fencing, conservation and farm maintenance.
- Catwalk ClubExeter EX1 1BB
- Hours:* 16–38 hours per week (part-time or full-time).
- Expected hours are between 16 and 38 per week and can be discussed at interview.
- Who We’re Looking For*.
Assistant Manager
NewOften replies in 3 daysLoake ShoemakersExeter- Employee discount
- Company pension
- As Assistant Manager, you will work alongside the Store Manager to uphold our heritage, craftsmanship, and commitment to excellence in every interaction.
- Octane Recruitment LtdExeter
- Annual leave
- Employee discount
- Company pension
- Cycle to work scheme
- Join a leading automotive centre in Exeter as an Assistant Centre Manager and take your career to the next level in a fast-paced, customer-focused environment.*…
- Blue BananaPlymouth PL1 1LP
- Employee discount
- Store discount
- Supporting the Store Manager and current assistant manager with the day to day running of the store.
- Love alternative fashion, body jewellery and the Blue…
- The RangePlymouth PL2 3LP
- Annual leave
- Employee discount
- Store discount
- We are looking for an enthusiastic and inspiring leader who can build strong relationships, motivate teams and thrive in a customer-focused retail environment.
- The RangePlymouth PL2 3LP
- Annual leave
- Employee discount
- Store discount
- We are looking for an enthusiastic and inspiring leader who can build strong relationships, motivate teams and thrive in a customer-focused retail environment.
- Career Movers LtdExeter
- Employee discount
- Sick pay
- Company pension
- On-site parking
- The hours are Monday to Friday, 8:30 a.m. to 5:30 p.m. and every other Saturday, 8.30 a.m. to 4.00 p.m. with a day off in the week when you work on a Saturday.
- Compass GroupExeter EX2 5DW
- Employee discount
- Company pension
- Job Reference: com/1706/44852001/52815014/SU #One Retail.
- Liaising between the team and manager to ensure we continually exceed expectations.
- View all Compass Group jobs - Exeter jobs
- Salary Search: Assistant Manager salaries in Exeter
- See popular questions & answers about Compass Group
- Compass GroupExeter EX2 5DW
- Employee discount
- Company pension
- Job Reference: com/2705/44852001/52810293/SU #One Retail.
- Discounted cinema tickets and lifestyle perks.
- Resilient, proactive, and solution-focused approach.
- View all Compass Group jobs - Exeter jobs - Co-manager jobs in Exeter
- Salary Search: Co-Op Store Manager salaries in Exeter
- See popular questions & answers about Compass Group
Job Post Details
Job details
Pay
- £35,000 - £45,000 a year
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Employee discount
- Company pension
Full job description
Assistant Service Manager
Salary: £35,000–£45,000 + Bonus
Location: Torbay, Devon
Role Overview
An experienced and motivated Assistant Service Manager is required to support the day-to-day operation of a busy automotive service department. Working closely with the Service Manager, you will lead the front-of-house service team, drive operational performance, maximise profitability, and ensure exceptional customer satisfaction.
This is an excellent opportunity for a Senior Service Advisor, Workshop Controller, or existing Assistant Service Manager looking to progress within a successful dealership environment.
Key ResponsibilitiesLeadership & Team Management
- Support the Service Manager in the daily running of the service department.
- Lead, motivate, and develop Service Advisors and support staff.
- Conduct team briefings, coaching sessions, and performance reviews.
- Manage staff absence, holiday planning, and departmental cover.
Customer Experience
- Ensure outstanding customer service throughout the customer journey.
- Resolve complex customer concerns and escalated complaints.
- Monitor and improve Customer Satisfaction Index (CSI) performance.
- Build strong customer relationships to encourage repeat business.
Operational Management
- Oversee workshop loading and technician utilisation.
- Monitor work-in-progress and ensure jobs are completed efficiently.
- Work closely with Workshop Controllers and Parts teams to minimise delays.
- Maintain smooth workflow and effective communication across departments.
Commercial Performance
- Drive labour sales, service plan penetration, and aftersales profitability.
- Monitor daily, weekly, and monthly KPIs.
- Support budget achievement and departmental growth objectives.
- Identify opportunities to improve efficiency and revenue generation.
Compliance & Standards
- Ensure compliance with manufacturer requirements and company policies.
- Maintain Health & Safety standards across the department.
- Support warranty administration and audit processes.
- Ensure accurate documentation and reporting procedures are followed.
Candidate RequirementsEssential
- Previous automotive aftersales experience.
- Experience in a leadership or supervisory position within a service department.
- Strong understanding of workshop operations and customer service processes.
- Excellent communication and people-management skills.
- Commercially aware with a focus on profitability and performance.
- Full UK driving licence.
Desirable
- Main dealer experience.
- Experience with Keyloop, Kerridge, Drive, or similar DMS systems.
- Knowledge of manufacturer warranty procedures.
- Automotive management qualifications.
Key Performance Indicators
- Customer Satisfaction (CSI)
- Labour Sales Performance
- Workshop Efficiency & Utilisation
- Service Retention
- Revenue & Gross Profit
- Employee Performance & Development
- Warranty Compliance
Benefits
- Competitive basic salary of £35,000–£45,000
- Performance-related bonus scheme
- Company pension
- Manufacturer and management training
- Career progression opportunities
- Employee discounts and wellbeing benefits
Pay: £35,000.00-£45,000.00 per year
Work Location: In person