Assistant Medical Practice Manager jobs

About Hesta Health

Hesta Health is setting a new standard for women's health, starting with pregnancy and the two years after birth. We combine compassionate, evidence-based clinical care with technology built at the forefront of AI-native healthcare. We raised one of the largest pre-seed rounds in women's health in Europe last year, alongside grant funding.

Within months of founding we operationalised a CQC-registered multidisciplinary healthcare service, have already cared for hundreds of women, and been featured in The Times.

Cofounders:

• Dr Sujitha Selvarajah (NHS OBGYN Doctor, global public health background, worked with the WHO and The Lancet, and ex-researcher at Oxford and UCL)
• Amanda Cupples (ex-Managing Director, Airbnb UK, Northern Europe and MEA; ex-COO, Babylon; ex-McKinsey and Deluxe)

Supported by world-leading clinical, product, and technology advisors, and backed by investors including Eka, Blue Lion, Ascension, and others.

We're early-stage: genuine ownership, genuine impact, and the chance to build something that doesn't exist yet, that changes millions of lives.

What women who've used Hesta are saying:

"Surpassed any expectations. Highly recommend."

"I have never felt this listened to or heard by a GP before. I felt very empowered and supported."

What clinicians including GPs are saying:

"This is so good. Women won't even need to see the GP with this! This is even better than most GPs."

What we are looking for

Hesta Health is seeking an ambitious, exceptionally compassionate, and clinically excellent doctor to join our growing team as Associate Medical Director. We welcome applications from across the medical profession, whether you are a GP, a specialist, or a doctor whose background has taken you somewhere in between. What matters is clinical credibility, a genuine passion for women's health, and the drive to build something better to make systems level change. Opportunities like this do not come around often.

We are looking for someone who is passionate about improving health outcomes in women's health, who wants to lead a team of clinicians and help them grow, and who is energised by the challenge of building a service that does not yet exist in the way it should. You will lead the multidisciplinary clinical team, own the continuous improvement cycle, and turn every insight from care delivery into better pathways, ensuring exceptional, compassionate care is delivered and that the Hesta service gets smarter with every woman we care for.

You will be the accountable clinical lead for governance and regulatory standards across the service, holding overall responsibility for the quality and safety framework that underpins everything we do. This means setting and maintaining clinical policies and protocols to the standard our regulator expects, chairing clinical governance and risk review, ensuring robust audit, incident reporting and learning cycles are embedded across the team, and acting as the primary clinical point of contact for regulatory engagement and inspection readiness.

You will work closely with our business operations and wider team to make sure regulatory compliance is not a box ticking exercise but a living discipline that sits at the heart of how we deliver care.

Job Type: This is a minimum four-days-per-week role. We operate a hybrid model, primarily remote with in-person sessions for clinical workshops, pathway design, and team days.

What you’ll doLead the clinical team and oversee governance processes

• Provide clinical oversight and management of the multidisciplinary clinical team, including GPs, midwives, and other clinicians
• Line-manage clinical staff, including providing feedback on clinical care and supporting the recruitment and onboarding of new team members
• Champion clinical excellence and be a visible, trusted leader for the clinical team
• Write and ensure compliance with clinical SOPs, protocols, and CQC-related policies and processes
• Lead on clinical governance, safety standards, and CQC-regulatory compliance in partnership with the rest of the team
• Lead on incident management, risk identification, and the implementation of improvement actions in collaboration with the wider team
• Champion patient voices by leading the complaints process, including review, investigation, escalation, and learning where needed

Support service design, growth, and improvement

• Lead service improvement initiatives across clinical delivery, patient feedback, and clinician insight to identify where to focus
• Help design, test, and iterate care pathways for both in-person and digital modalities
• Translate improvements into clear, operationally viable changes in collaboration with the

Build the training and capability system

• Design and own the clinical training framework from the ground up, including induction, onboarding, and ongoing CPD for our multidisciplinary team
• Ensure clinicians are equipped to deliver high-quality postnatal care, going beyond generic training to build genuine expertise in this cohort and their needs, this will include liaising with our world-class medical advisors to input into training and service design

Champion a culture of continuous learning and psychological safety across the clinical team

Deliver clinical care (provided the care falls within the scope of services we offer and matches your clinician type)

• Deliver patient-centred, thorough, and compassionate care to patients as part of their postnatal journey
• Identify and manage common postnatal conditions in line with best practice and clinical guidelines
• Translate diagnostic inputs into clear, actionable, and accessible insights for patients
• Act as the clinical escalation lead for cases involving diagnostic uncertainty or urgent or emergency concerns
• Maintain accurate and comprehensive patient records
• Use insights gained from delivering care to inform ongoing refinement of clinical pathways and services

What you’ll bringEssential

• Registered doctor with a current GMC licence to practise - we welcome applications from GPs, specialists, and doctors with relevant experience across a range of backgrounds
• Clinical experience working with perinatal, or women's health populations, or a demonstrated and substantive interest and relevant training in this area
• At least 5 years of post-qualification clinical experience, with experience of clinical leadership or service management
• Experience of remote or digital clinical practice and familiarity with digital workflows
• Track record in clinical governance, patient safety, and incident management
• Excellent communication and leadership skills, with the ability to work across clinical and operational teams
• A builder mindset: energised by creating things that do not yet exist, and comfortable with ambiguity, able to meet regulatory requirements and an unwavering commitment to patient safety safety within an early stage HealthTech environment
• Data-informed approach to improvement, using patient outcomes, feedback, and other metrics to drive change
• Safeguarding Level 3 minimum

Desirable

• MRCGP or equivalent postgraduate qualification
• Experience in a health technology or digital health company
• Familiarity with SaMD, CQC regulatory frameworks, or clinical governance in a startup or scale-up context
• Experience designing training programmes for multidisciplinary clinical teams
• Background in quality improvement, clinical audit, or service evaluation
• Supervisory or line management experience
• Prior involvement in clinical AI or digital health tools

Company Benefits

• You are joining a winning team.
• Join a small, mission-driven team where your contributions have immediate impact - work closely with the founders and have significant ownership over how Hesta grows
• Competitive salary and equity options - we’re building this together
• Flexible, hybrid working; our team works based on the job that needs to be done. Please note: this is a hybrid London-based role, not a remote-first opportunity. (And we don't pay for travel expenses associated with being in the office)
• Office facilities: spacious working space with other innovators in Victoria, bike storage, changing facilities and a healthy supply of tea and coffee
• 25 days annual leave a year + public holidays

Pay: £80,000.00-£110,000.00 per year

Application question(s):

• Why are you interested in working at Hesta Health?
• Why do you believe you will excel at this role?
• Why are you interested in working with an early-stage startup?
• If you are currently in work, what is your notice period and/or when would you be available to start working with us?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London SW1W 9NF