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    • Support the day-to-day delivery of OFFICE and OFFSPRING's social media presence across platforms including Instagram, TikTok, Facebook, Pinterest and X. Help…
    • View all Office Shoes jobs - London jobs - Social Media Specialist jobs in London
    • Salary Search: Social Media Assistant salaries in London
    • See popular questions & answers about Office Shoes
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    • A group of artists, creators, designers, producers and technologists that have come together to make exceptional artistic visual content.
    • An In-depth training program.
    • Have proven creative ability and a good eye for composition.
    • Have excellent interpersonal skills with a “can do” attitude with…
    • Job Type:* Freelance | Ad hoc, project based.
    • Pay:* £20 per hour, with travel expenses covered.
    • Behind Socials is looking for an experienced, creative and…
    • The role will initially be paid at the applicable minimum wage for the first six months.
    • As the channel develops and the business grows, I hope to increase the…
  • Photographers are visual storytellers, and our platform provides a captivating global stage for your work. As a member of our dynamic community, you gain…
    • The role is particularly well suited to photographers who already operate wedding, portrait or newborn photography businesses and are looking for consistent…
    • We welcome applications from candidates seeking freelance, part-time or full-time opportunities.
    • The right person will understand the Busby & Fox aesthetic…
    • Salary*: £30,000–£45,000 (DOE - For the right candidate, there’s flexibility on salary to reflect experience and impact).
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    • In this paid role, you will be responsible for capturing high-quality images and editing photos.
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Social Media Assistant
London
Freelance

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Freelance
London

Full job description

Job Description

Support the day-to-day delivery of OFFICE and OFFSPRING's social media presence across platforms including Instagram, TikTok, Facebook, Pinterest and X. Help create engaging, on-brand content, manage community interactions, and support the wider marketing team in growing brand awareness, engagement and traffic through social channels. This is a hands-on role suited to someone with a genuine passion for fashion, footwear and social trends, who is confident creating content and wants to build a career in social media marketing within retail.

Key Responsibilities

• Support the planning, filming and editing of short-form video content (Reels, TikToks, Stories) showcasing new product, trends and in-store activity. • Assist with organising and shooting content, including product, lifestyle and behind-the-scenes shoots. • Write engaging, on-brand captions and copy for organic social posts. • Help maintain a content calendar across all channels, ensuring posts are scheduled in line with trade priorities and campaign launches. • Source and edit imagery/video using tools such as Canva, CapCut or Adobe Creative Suite.• Monitor and respond to comments, messages and mentions across social channels in a timely, on-brand manner. • Flag customer service issues raised via social to the relevant team and follow up to ensure resolution. • Build relationships with followers and engage with relevant brand, customer and community content. • Escalate any negative sentiment, PR-sensitive comments or safeguarding concerns to the Social Media Manager promptly.• Keep across social media trends, platform updates and competitor activity, feeding ideas back to the team. • Identify trending sounds, formats and hashtags relevant to OFFICE and OFFSPRING's audience. • Support influencer and creator outreach, including gifting, product sends and tracking content delivered.• Support the Social Media Manager in pulling together weekly and monthly performance reports across channels. • Track key metrics including engagement, follower growth, reach and click-throughs to site. • Help identify top-performing content and share learnings with the wider marketing team.• Work closely with the Buying, Design and Ecommerce teams to align social content with product launches and promotions. • Support in-store teams with social content requests, including store openings and events. • Liaise with the wider Digital Marketing team to ensure organic and paid social activity are aligned.

Qualifications and Experience

• Some experience creating content for social media, either professionally, through a placement, or via a strong personal/freelance portfolio. • Confident and comfortable appearing on camera, or directing others to do so. • Strong understanding of Instagram, TikTok and other key social platforms, including current features and best practice. • Basic video editing skills (e.g. CapCut, Adobe Premiere Rush, InShot) and design skills (e.g. Canva). • Excellent written communication skills with a good eye for tone of voice and brand consistency. • Highly organised, with the ability to manage multiple content pieces and deadlines at once. • A genuine interest in fashion, footwear and pop culture/social trends. • Experience with scheduling tools (e.g. Sprout Social, Later, Meta Business Suite) is desirable but not essential.

Competencies

• Creative, proactive and full of ideas, with the confidence to pitch new content concepts. • A team player who is equally comfortable working independently. • Adaptable and able to react quickly to trends and real-time opportunities.
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