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BMW Vehicle Service Advisor Chiswick
Berry Group
·
3.5
Brentford TW8
Permanent, Full-time
Apply now

Job details

Pay information not provided
Referral programme, Life insurance, Company pension
Permanent, Full-time
Brentford TW8

Full job description

BMW Service Advisor – Join a Prestige Brand
Location: Chiswick
Employment Type: Full-Time
Salary: £30,000+ Bonus + Benefits OTE £45,000
Department: Aftersales / Service

Drive your career forward with BMW.
We’re seeking a confident, customer-focused Service Advisor to join our expert team at BMW Chiswick, proud representatives of the BMW brand. This is your opportunity to work with one of the world’s most iconic automotive manufacturers, where excellence, innovation, and customer experience are at the heart of everything we do.

What You’ll Do:

As a BMW Service Advisor, you’ll be the first point of contact for our customers – offering a warm welcome, expert guidance, and an outstanding level of service from start to finish.

Your key responsibilities will include:

  • Providing exceptional customer service throughout the service and repair process
  • Booking vehicles in for service, MOT or repair work efficiently and accurately
  • Communicating clearly with customers about work required and associated costs
  • Liaising with workshop technicians to monitor the status of vehicles
  • Advising on additional work or preventative maintenance where appropriate
  • Ensuring all documentation is complete, accurate and compliant
  • Maintaining BMW brand standards in customer care and presentation

What We’re Looking For:

  • Previous experience in a Service Advisor role, ideally within a prestige dealership
  • Strong understanding of automotive service and repair processes
  • A passion for delivering a premium customer experience
  • Excellent communication and interpersonal skills
  • Ability to stay calm under pressure and manage multiple tasks
  • Proficient with dealership management systems and Microsoft Office
  • A full UK driving licence is required

Why Join BMW and Berry BMW Chiswick?

  • Work with a prestigious brand known for excellence and innovation
  • Competitive salary and achievable bonus structure
  • Ongoing BMW Group training and certification
  • Clear career progression within a respected dealer network
  • 25 days holiday + bank holidays
  • Pension scheme

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Life insurance
  • Referral programme

Work Location: In person

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