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    • SHIFT PATTERN: 5 ON 3 OFF, 40 hours per week.
    • PAY RATE: £14.87 per hour.
    • Assisting passengers requiring support to and from the aircraft who may have limited…
    • Work closely with Planning teams and stakeholders to ensure aligned, effective delivery.
    • Support operational delivery during disruption, including out-of-hours…
    • A valid HGV Licence (minimum Class C).
    • A Tachograph Card (Tacho Card).
    • A CPC – Driver Qualification Card.
    • In return, you'll enjoy free meals on shift, free on-…
    • Transportation of baggage and cargo between terminal buildings and aircraft.
    • Sortation of baggage, scanning tags for flights, loading containers and trailers.
    • Communicate with other airport teams to ensure a seamless delivery of customer service.
    • Working as part of a collaborative "One Team" culture, you'll deliver…
    • Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
    • Eligibility to work in the UK.
  • View similar jobs with this employer
    • Security screening, security detection, or baggage handling systems.
    • Leidos Security & Detection Systems is a global leader in advanced security screening and…
  • View similar jobs with this employer
    • Class 1 Personnel are currently recruiting CARGO drivers for Logistics Distribution and Supply Chain client based near Feltham, TW6 3RT.
  • View similar jobs with this employer
    • Security screening, security detection, or baggage handling systems.
    • Leidos Security & Detection Systems is a global leader in advanced security screening and…
    • Driving 18t truck AIRSIDE, collecting loads and offloads of cargo.
    • Collect and deliver cargo airside between the warehouses and mail sheds.
    • Strong understanding of ramp, baggage, and turnaround procedures.
    • Build and maintain strong working relationships to ensure collaborative and efficient service…
  • View similar jobs with this employer
    • Class 1 Personnel are currently recruiting CARGO drivers for Logistics Distribution and Supply Chain client based near Feltham, TW6 3RT.
  • View similar jobs with this employer
    • Security screening, security detection, or baggage handling systems.
    • Leidos Security & Detection Systems is a global leader in advanced security screening and…
    • Standard Rate + Shift Allowance £15.31 per hour.
    • Monday to Friday Overtime £21.55 per hour.
    • Saturday & Sunday Overtime £28.74 per hour.
  • View similar jobs with this employer
    • Class 1 Personnel are currently recruiting CARGO drivers for Logistics Distribution and Supply Chain client based near Feltham, TW6 3RT.

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Job Post Details

Passenger Service Agent - job post

ABM
3.1 out of 5 stars
Steeple Langford
£14.87 an hour - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £14.87 an hour

Job type

  • Full-time

Location

Steeple Langford

Benefits

Pulled from the full job description

  • Employee discount
  • Cycle to work scheme

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 5 ON 3 OFF, 40 hours per week

PAY RATE: £14.87 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

Passenger Assistance (Heathrow Airport)

Forget the typical 9–5. Imagine planes as your office view and every shift bringing a new story

The Role

Join our Passenger Assistance team and be the reason our passengers enjoy a smooth, memorable and stress-free journey through the airport

Assisting passengers requiring support to and from the aircraft who may have limited mobility, visual or hearing impairments or just simply need some extra help, you’ll deliver outstanding service every step of the way

What You’ll Be Doing

  • Assisting passengers who require support through the airport either on foot, by wheelchair or electric buggy depending on their needs
  • Transferring passengers on and off the aircraft either into their seat or wheelchair through safe manual handling techniques
  • Pushing wheelchairs and assisting with luggage
  • Delivering a calm, professional service in a busy environment

What We’re Looking For

Someone who is:

  • Friendly & approachable
  • Reliable & punctual
  • Calm under pressure
  • A true team player
  • Passionate about helping people

What’s In It for You

  • Full training provided
  • £14.87 per hour
  • Full time working hours (5on 3off shift pattern)
  • Work at one of the world’s busiest airports
  • 24/7 GP access (for you & your family)
  • Mental health support
  • Cycle to Work scheme
  • Discounts, cashback & exclusive perks
  • Real career progression opportunities

Why You’ll Love It

Because no two days are the same
Because you’ll meet people from all over the world
Because you’ll genuinely change someone’s journey

And because helping someone travel with confidence, that’s a great feeling!

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