Banking Customer Service Assistant jobs

Banking Assistant – Gensmile Dental Care Limited

Hours: Full time 40hrs per week

Contract: Permanent

Salary: Competitive

Location: Head Office, Windmill Hill Business Park, Swindon

Working Pattern: Hybrid – 50% office based (Tuesday & Wednesdays and alternating Thursdays in the office)

Start date: ASAP

About the role:

We're looking for a Banking Assistant to join our friendly banking team at Gensmile Dental Care.

This is an excellent opportunity for someone who enjoys structured, process-driven work and wants to develop a long-term career in finance. You'll receive full training and work closely with the Sales Ledger & Banking Manager and one other Finance Assistant in a supportive environment.

The role is focused on the accurate processing and reconciliation of financial transactions across our dental practices. Success in this role comes from being organised, methodical and taking pride in producing accurate work. If you enjoy following established processes, working with numbers and maintaining high standards of accuracy, this could be the ideal opportunity for you.

What you’ll be doing:

As part of our banking team, you'll play an important role in supporting the day-to-day banking and sales ledger activities across 39 dental practices.

Your responsibilities will include:

· Processing daily banking transactions, including card payments, cash, cheques and bank receipts

· Allocating incoming payments against customer accounts and invoices

· Reconciling multiple bank accounts accurately and efficiently

· Processing and reconciling petty cash submissions from our dental practices

· Processing daily cash sheets

· Reconciling receipts from finance providers and posting associated charges

· Uploading payment files into the banking portal

· Maintaining accurate financial records using Sage 200 and Microsoft Excel

· Responding to queries from our dental practices in a professional and timely manner

· Supporting the wider Finance team with additional tasks as required

What we are looking for in a candidate:

Essential

· Good Microsoft Excel skills

· Excellent attention to detail and accuracy

· Strong organisational and time management skills

· A methodical and process-driven approach to work

· Good written and verbal communication skills

· Ability to work independently as well as part of a small team

· Willingness to ask questions, learn and continuously develop

Desirable

· Previous experience in a finance, accounts or finance administration role

· Experience using Sage 200 or another accounting system

· Experience of bank reconciliations, sales ledger or payment allocations

· Studying towards, or interested in studying, an AAT qualification

About us:

Gensmile Dental Care is building a different kind of dental group, providing high-quality dentistry while supporting practices to retain their individual identity.

With around 39 dental practices across the UK and an annual turnover of approximately £50 million, we are a stable and growing organisation committed to supporting both our people and our practices.

We believe in creating a positive working environment where employees are supported, trusted and encouraged to develop their skills.

Benefits:

· Hybrid working

· Flexible working hours with core hours between 9:30am and 4:30pm

· Free on-site parking

· Salary sacrifice pension scheme with NEST (3% employer contribution, eligibility applies)

· Mintago financial wellbeing platform (After 3 months service)

· Medicash health cash plan (After 3 months service)

· 28 days’ annual leave (including bank holidays)

· An additional day's leave for your birthday

· Option to purchase up to 5 additional days’ leave (eligibility applies)

Why join Gensmile?

• Join a supportive and collaborative Finance team.
• Receive structured training and ongoing support.
• Develop practical experience across banking, reconciliations and sales ledger.
• Build your career within an established organisation.
• Gain experience using Sage 200 and advanced Excel skills.
• Enjoy a flexible hybrid working pattern and excellent employee benefits.

If you're someone who enjoys working with numbers, values accuracy, and is looking to build a long-term career in finance, we'd love to hear from you.

IND003

Pay: From £26,500.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Free parking
• On-site parking

Ability to commute/relocate:

• Swindon SN5 6NX: reliably commute or plan to relocate before starting work (required)

Application question(s):

• This role involves following established processes and completing high volumes of routine financial tasks. Would you enjoy this type of work?

- Yes
- Somewhat
- No

• In 150 words or fewer, please tell us why you're interested in this Banking Assistant role.
• How would you rate your Microsoft Excel skills?

- Beginner
- Intermediate
- Advanced

• Do you have experience carrying out reconciliations? Please could you detail your reconciliation background.

Experience:

• Finance: 1 year (preferred)

Work Location: Hybrid remote in Swindon SN5 6NX