Bar & Restaurant jobs in Harrogate

Food and Beverage Manager

Reports To

General Manager

Job Purpose

The Food and Beverage Manager is responsible for overseeing the day-to-day operation of all food and beverage outlets, ensuring exceptional guest experiences, maintaining high standards of food quality, service, cleanliness and profitability. The role involves leading and developing the team, managing budgets, controlling costs, and ensuring compliance with all health and safety and licensing regulations.

Key Responsibilities

Operations

• Manage the daily operation of all food and beverage outlets.
• Ensure consistently high standards of customer service and guest satisfaction.
• Monitor food and beverage quality, presentation and service standards.
• Coordinate restaurant, bar, banqueting and room service operations (where applicable).
• Resolve guest complaints professionally and promptly.

Team Leadership

• Recruit, train, coach and develop food and beverage staff.
• Schedule staffing levels to meet operational demands while controlling labour costs.
• Conduct regular team meetings and performance reviews.
• Foster a positive, motivated and customer-focused working environment.
• Ensure all staff comply with company policies and procedures.

Financial Management

• Prepare and manage departmental budgets.
• Monitor sales performance and implement strategies to increase revenue.
• Control food, beverage and labour costs.
• Analyse financial reports, including profit and loss statements.
• Manage stock levels to minimise waste and maximise profitability.

Stock & Purchasing

• Oversee purchasing and supplier relationships.
• Conduct regular stock takes and inventory audits.
• Ensure accurate stock rotation and storage procedures.
• Minimise wastage through effective stock control.

Compliance

• Ensure compliance with Food Safety, Health & Safety, licensing and employment legislation.
• Maintain HACCP procedures and food hygiene standards.
• Ensure all equipment is maintained and operating safely.
• Lead health and safety inspections and risk assessments.

Sales & Marketing

• Work with the marketing team to promote food and beverage offerings.
• Develop seasonal menus and promotional campaigns alongside the Head Chef.
• Monitor market trends and competitor activity.
• Identify opportunities to increase customer spend and repeat business.

Guest Experience

• Build strong relationships with guests.
• Monitor guest feedback and implement improvements.
• Ensure service standards consistently exceed customer expectations.

Key Skills & Competencies

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Commercial awareness with strong financial acumen.
• Outstanding customer service skills.
• Excellent organisational and time management skills.
• Ability to work under pressure in a fast-paced environment.
• Problem-solving and decision-making skills.
• High attention to detail.

Qualifications & Experience

Essential

• Previous experience as a Food and Beverage Manager or similar leadership role.
• Proven experience managing teams within hospitality.
• Strong understanding of food safety and health & safety regulations.
• Experience managing budgets and achieving financial targets.
• Personal Licence (where applicable).

Desirable

• Hospitality Management qualification.
• Level 3 Food Safety qualification.
• First Aid qualification.
• Experience using hospitality management and EPOS systems.

Key Performance Indicators (KPIs)

• Guest satisfaction scores.
• Food and beverage revenue growth.
• Gross profit margins.
• Labour cost percentage.
• Food cost percentage.
• Beverage cost percentage.
• Staff retention and engagement.
• Health & Safety compliance.
• Stock variance and wastage levels.

Working Conditions

• Full-time role, including evenings, weekends and bank holidays.
• Ability to stand and walk for extended periods.
• Occasional lifting of stock and equipment.
• Flexibility to respond to operational requirements, this is a hands-on position.

Personal Attributes

• Passion for hospitality and delivering exceptional guest experiences.
• Professional appearance and conduct.
• Positive and proactive attitude.
• Strong work ethic and integrity.
• Adaptable and resilient.
• Committed to continuous improvement and team development.

Please note our location is challenging to reach without access to a car therefore we ask that you consider how you would travel to and from work before applying.

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Work Location: In person

Pay: £37,500.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person