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    • Support the daily operation of the restaurant, room service and event catering functions.
    • Previous supervisory or management experience within a restaurant,…
    • A genuine passion for providing outstanding customer service in a restaurant or bar setting.
    • Knowledge of food safety practices relevant to bar operations.
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    • Previous experience in a bar, restaurant, or customer service role is advantageous but not essential as full training will be provided.
    • Greet guests upon arrival and escort them to their tables.
    • Present menus with detailed knowledge of the cuisine and beverage offerings.
    • Our ideal applicants will have prior experience of the hospitality sector and take pride in providing a warm and welcoming service.
    • A keen attention to detail;
    • ✅ Tips paid through Tronc.
    • ✅ Free staff meals on shift.
    • ✅ 20% discount across all 8 sites.
    • ✅ Refer a Friend bonus.
    • Supporting day-to-day pub operations.
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    • Ensure a safe dining experience: You will endeavour to be diligent and knowledgeable of all our menu offerings and understanding allergens to keep our guests…
    • Basic cocktail preparation or bar service experience.
    • Experience within a hospitality, food service, restaurant, hotel, café, or bar environment.
    • Leads with positivity, energy, and confidence.
    • Creates welcoming experiences for both customers and staff.
    • Loves hospitality, music, food, and community culture…
    • Supervising the day-to-day food and beverage operations across the restaurant, bar, café, and lounges.
    • As F&B Supervisor, you will play a key role in the day-to…
    • Coordinate communication between restaurant, kitchen and bar teams.
    • Experience in a restaurant or hospitality supervisory/management role.
    • Implement and maintain standard operating procedures across the floor and bar.
    • Support our cocktail and drinks programme, maintaining high standards across the…
    • Support bar operations, including barista duties if required.
    • Experience working in a restaurant or café environment is preferred.
    • Working collaboratively with your team members to ensure smooth operation of the restaurant.
    • Communicating effectively with the kitchen and bar staff to ensure…
    • Your role is to help manage the day to day running of the business and being the face of the front of house team.

Job Post Details

Assistant Restaurant Manager - job post

Royal Victoria Hotel
Caernarfon
Up to £29,120 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • Up to £29,120 a year

Job type

  • Full-time

Location

Caernarfon

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension
  • Discounted or free food
  • Health & wellbeing programme
  • Company events

Full job description

About Us

The Royal Victoria Hotel is a busy 104-bedroom hotel uniquely located at the foot of Yr Wyddfa (Snowdon) within Eryri National Park, set in 30 acres of private gardens and woodland in the beautiful village of Llanberis.

Our hotel features an AA Rosette restaurant, a popular dining and bar operation, and an award-winning wedding and events venue. Our team members are key to our success, and we are proud to employ many long-serving staff.

About the Role

We are seeking an enthusiastic and experienced Assistant Restaurant Manager to join our Food & Beverage team. This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences and supporting the successful operation of a busy hotel restaurant, events, weddings, conferences, and private dining services.

Working closely with the Restaurant Manager, you will play a key role in maintaining high service standards, developing team members, and ensuring the smooth day-to-day running of all restaurant operations. The Position is Full-time (40 hours per week). We are also happy to consider part-time applications for candidates able to work a minimum of 30 hours per week.

Key Responsibilities

Support the daily operation of the restaurant, room service and event catering functions.

Lead service shifts and ensure exceptional guest experiences at all times.

Handle guest enquiries and complaints professionally and effectively.

Support staff training, coaching, and development.

Assist with rota management and staffing levels.

Maintain excellent standards of cleanliness, presentation, and compliance.

Support stock control, cost management, and waste reduction initiatives.

Work closely with the Restaurant Manager, Kitchen Team and Events Team to deliver seamless service.

Take responsibility for the restaurant operation in the absence of the Restaurant Manager.

About You

The Ideal candidate will possess:

Previous supervisory or management experience within a restaurant, hotel, or hospitality environment.

Strong leadership and team development skills.

Excellent customer service and communication abilities.

Good knowledge of food and beverage service, including wines, beers, spirits, and cocktails.

Understanding of food safety, allergen management, and licensing regulations.

Ability to work under pressure while maintaining high standards.

Strong organisational and problem-solving skills.

Passion for hospitality and creating memorable guest experiences.

Personal Licence Holder qualification (or willingness to obtain).

What We Offer

Competitive salary package.

Company benefits and staff discounts.

Career development and progression opportunities.

A supportive and professional working environment.

The opportunity to play a key role in the success and growth of the business.

Apply Now

If you are an ambitious hospitality professional looking to take the next step in your career, we would love to hear from you.

To apply, please submit your CV and a covering letter outlining your suitability for the role.

Due to the rural location, the ability to drive or have access to private transport is essential.

Pay: Up to £29,120.00 per year

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Health & wellbeing programme

Application question(s):

  • Do you drive or have access to private transport?

Work Location: In person

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