Bar Restaurant Retail jobs

Job Overview

An exciting opportunity has arisen for an service focused Waiter to join our truly talented team to play a key role in the opening of our Gordon Ramsay Bread Street Kitchen at DoubleTree by Hilton Bath.

Set on the banks of the River Avon in the beautiful Roman city of Bath this is an amazing opportunity to represent the global Gordon Ramsay restaurant brand.

Our ideal candidate

We want to hear from confident and highly organised individuals who thrive in a fast paced, quality restaurant environment. The ideal person for this role will possess exceptional interpersonal and communication skills whilst creating a warm and memorable first impression for every guest.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

Responsibilities

• Greet guests warmly upon arrival and provide attentive table service throughout their visit
• Take accurate food and beverage orders, ensuring special requests are noted and fulfilled
• Serve food and drinks efficiently while maintaining presentation standards
• Upsell menu items to enhance guest experience and maximise sales opportunities
• Ensure all food safety regulations are adhered to during food preparation and serving
• Assist with basic food preparation tasks as required, supporting kitchen staff when necessary
• Maintain cleanliness and organisation of service areas, including tables, cutlery, and condiments
• Handle guest enquiries courteously, resolving any issues promptly to ensure satisfaction
• Process payments accurately using the POS system and provide guests with their receipts

Skills

• Proven experience in hospitality or restaurant environments is advantageous
• Strong understanding of food safety standards and proper serving procedures
• Knowledge of food preparation techniques and kitchen operations is beneficial
• Excellent time management skills to handle busy service periods efficiently
• Outstanding guest service skills with a friendly, approachable demeanour
• Ability to perform basic maths accurately for billing purposes
• Good organisational skills to manage multiple tables simultaneously without compromising service quality
• Upselling techniques to promote menu items effectively and increase sales
• Ability to work well within a team, maintaining a positive attitude under pressure

Benefits

• Generous Service Charge
• Worldwide employee discount at Hilton Hotels through Go Hilton program
• Hotel discounts across all Axiom Hospitality hotels- colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing.
• Use of Stream Financial Wellbeing platform, allowing instant access to your pay.
• Yearly complimentary Axiom Xcape stayover after one year of service.
• A growing team with great training, progression and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member (not for a department you manage)
• Free meals whilst on shift
• Length of service awards, ranging from 1 year to 3, 5 10 and 20-year rewards and more!

Opportunities for all

At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels’ impact on the environment through internationally recognised ecolabel certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.

Pay: £26,437.00 per year

Benefits:

• Company pension
• Discounted or free food
• Flexible schedule

Work Location: In person