Barista jobs in Glasgow

Job Summary

We are looking for a Coffee House Manager. This is a full time role will involve overseeing the smooth running of daily operations, managing customer service, coordinating staff, and ensuring a welcoming environment for all guests. We are seeking a dedicated, hardworking manager who has a wealth of experience in hospitality and has strong barista skills and knowledge. It is a very hands on position and must be willing to work key days, weekends and be present on the floor during peak hours. If you're organised, proactive, and thrive in a dynamic environment, we’d love to have you as part of our team!

Duties

• Supervise and coordinate front-of-house staff to ensure efficient service delivery.
• Maintain high standards of customer service and hospitality at all times.
• Assist in training new team members on service protocols and food safety practices.
• Collaborate with kitchen staff to ensure timely food preparation and presentation.
• Manage reservations and seating arrangements to optimise guest experience.
• Address guest inquiries, complaints, and feedback promptly and professionally.
• Monitor cleanliness and organisation of the front-of-house area.
• Implement health and safety regulations to maintain a safe environment for both staff and guests.
• Prepare regular reports on operational performance and staff productivity.
• Overseeing the baking team and working closely with our head baker
• Keen interest in up and coming trends within the food and drink industry

Skills

• Strong leadership abilities with a focus on team management.
• Experience in hospitality, particularly within restaurant or coffee shop settings.
• Knowledge of food production processes, including food preparation techniques.
• Excellent communication skills, both verbal and written.
• Ability to multitask effectively in a fast-paced environment.
• Problem-solving skills to address issues as they arise efficiently.
• A keen eye for detail to maintain high standards of service and presentation.
• Passion for helping others and creating memorable experiences for guests.

Job Type : Full Time 35hours

Salary : Based on experience

Benefits :

• Tips
• 20% off staff discount in garden centre
• 50% off food & drink on shift

Experience

Management - Minimum 2 years

Hospitality - Minimum 2 years

Barista - Minimum 2 years

Pay: Up to £30,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Experience:

• Supervising: 2 years (preferred)
• Restaurant management: 2 years (preferred)
• Barista: 1 year (required)

Work Location: In person