Skip to main content
Post your CV and find your next job on Indeed!

Beauty Remote jobs

Sort by: -
    • If you thrive in a customer-focused environment, love building relationships, and want to be part of an iconic beauty brand, we'd love to hear from you.
    • View all ELEMIS jobs - United Kingdom jobs - Customer Consultant jobs in United Kingdom
    • Salary Search: Customer Care Consultant - Evenings - Remote 25 hours salaries in United Kingdom
    • See popular questions & answers about ELEMIS
    • Experience in the beauty industry, preferably in a similar field-based role (skincare and makeup).
    • Advanced Nutrition Programme™ to feed the skin from within,…
    • Passionate about beauty, skincare or cosmetics.
    • Explore new business opportunities, markets and sales channels.
    • Prepare sales and marketing materials.
    • Provide ad-hoc troubleshoot (remote) support.
    • Develop and maintain training materials linked to Marketing/Operations and share information internally and…
    • Product Manager, Travel Retail West.
    • The Product Manager will be a key stakeholder for the flawless execution of Tom Ford Beauty across Travel Retail West.
    • Beauty Account Manager Graduate (TikTok Shop Operations) - 2027 Start.
    • The Category teams at TikTok Shop partner with brands and SMBs, helping them grow and…
    • Salary £25,000 - £27,000 (depending on qualifications), plus uncapped commission and quarterly bonus*.
    • You will already have the education that Dermalogica can…
    • Whether you're answering an inbound enquiry, proactively contacting an existing customer or identifying an opportunity to introduce something new, you'll play…
    • Salary £30,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus*.
    • You will already have the education that Dermalogica can…
    • Passionate about beauty, social media, creators and the role they play in changing how consumers discover and purchase products.
    • Field sales experience in beauty professional products, hairdressing supplies or pet care strongly preferred.
    • Represent the brand at major UK and other European…
    • Schedule:* Monday to Friday, 40 hours per week, with opportunities for remote Friday/Saturday shifts.
    • Salary:* £60,000 – £65,000 per year (On-Target Earnings,…
  • View similar jobs with this employer
    • Deliver outstanding client service from first contact to follow-up.
    • Proactively manage online reviews and resolve complaints efficiently.
  • View similar jobs with this employer
    • Previous beauty, skincare or luxury retail experience.
    • Confidence recommending products and delivering personalised client experiences.
    • Experience training users on professional aesthetic, skincare or beauty devices (Desirable).
    • Relevant beauty, aesthetics, skincare, teaching or assessing…

People also searched:

remote beauty customer service
work from home online beauty
remote virtual beauty
remote working cosmetics
skincare remote
online beauty advisor
fashion
makeup
remote admin
remote customer service
Customer Care Consultant - Evenings - Remote 25 hours
ELEMIS
·
3.5
United Kingdom
•
Remote
Part-time, Permanent
Apply now

Job details

Pay information not provided
Employee discount, Employee assistance programme, Company pension, Private medical insurance, Cycle to work scheme, Season ticket loan
Part-time, Permanent
Monday to Friday
Remote in United Kingdom

Full job description

Description


Are you passionate about skincare and delivering exceptional customer experiences? Join ELEMIS, the No.1 British skincare brand, as a Customer Care Consultant and become part of a team dedicated to creating meaningful connections with our customers every day.
As the voice of ELEMIS, you'll provide a luxury service across multiple channels including phone, email, and live chat. Whether you're helping customers discover their perfect skincare routine, booking treatments, processing orders, resolving enquiries, or finding solutions to issues, you'll ensure every interaction reflects our premium brand values and commitment to customer happiness.
We're looking for positive, empathetic, and confident communicators who enjoy problem-solving and have a genuine desire to help others. You'll be supported by an experienced Team Leader and a collaborative team who are passionate about delivering outstanding service and sharing their skincare expertise.
Hours: This role is a Part time (25 hours) opportunity.
Days: Monday to Friday. Some additional Saturday shifts might be available if you are interested.
Times: Shift times are from 6pm-11pm Monday - Friday
If you thrive in a customer-focused environment, love building relationships, and want to be part of an iconic beauty brand, we'd love to hear from you. At ELEMIS, every conversation is an opportunity to make someone's day and help them feel confident in their skin.

What Will You Do?


Customer Care:
  • Answer all calls, live chat and emails within the agreed timescales.
  • Ensure all calls, live chats, emails and bookings are made accurately.
  • Ensure that any orders, bookings, enquiries and complaints are turned around within 24-48 hours striving towards a first-time resolution.
  • Make outgoing calls when requested to customers including spa booking confirmations.
  • Contact courier companies with delivery queries on behalf of the customer when required processing the necessary paperwork if needed i.e Claim Forms.
Brand Ambassador:
  • Perform online and offline lifestyle consultations according to customer requirements.
  • Make effective product and treatment recommendations to encourage clients to purchase appropriate products and make appropriate bookings.
  • Educate oneself with updated product information, details of promotions and offers and actively participate in coaching and training sessions.
  • Upsell and cross sell to the advantage of the company and the client.
Organisation:
  • Follow our policy/procedures accurately and deal with all enquiries in a satisfactory manner and escalate where necessary.
  • Actively record internal notes on all systems.
  • Action, log and record product reactions following company procedures.
  • Ensure that all GDPR and Data protection is followed.

What we are looking for:


  • GCSEs in Maths and English grades A-C or equivalent
  • Contact/call centre experience preferred
  • Fluent in English language, additional languages are a bonus
  • Good customer service skills in a similar role an advantage
  • Retail/Sales experience an advantage
  • Good administrational skills
  • General computer literacy and knowledge of office equipment
  • Good numerical skills

What we offer you!


  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
  • Generous Holiday Allowance, increasing with length of service
  • Company Pension Scheme
  • Bonus Scheme
  • Healthcare Cash Plan (with Dental)
  • Private Medical Insurance
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
  • Much, much more!
  • Some benefit eligibility is based on length of service or contract type


About ELEMIS

Our People Commitments
Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.
We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.
We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.
Let Employers Find YouUpload Your Resume