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Billing jobs in East London

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    • Assist customers with billing, tariff, and usage inquiries, explaining our straightforward, no-hidden-costs approach.
    • £30,000 salary and overnight pay.
    • Reviewing complex consultations, apportionments and billing arrangements.
    • Experience improving consultation, billing or recoverability processes.
    • Experience administering major works consultation and billing processes.
    • Investigate billing queries and work collaboratively with colleagues to resolve issues.
    • Can demonstrate consistent billing performance.
    • Walk into established client relationships and warm opportunities.
    • Be trusted to run a full 360 desk your way.
    • Reconcile CoolCare billing data with Xero revenue reports.
    • Strong working knowledge of CoolCare (billing, occupancy, resident accounts).
    • Supporting billing and invoicing activities.
    • Numerical skills and confidence working with pricing and billing data.
    • Support development of the metering and billing strategy.
    • You'll also act as a key point of contact for resident enquiries relating to heat networks and billing…
    • Chase client payments and resolve billing queries.
    • The Client Project Manager is an end-to-end client delivery role—responsible for winning work, managing…
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    • Payments are made weekly, with 2 weeks in arrears from the invoice date (self-billing system).
    • Work Schedule: Monday to Friday, with occasional Saturdays.
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    • Establish on-site contact where billing or liability is unclear.
    • Day rate £135, Full-time/Part-time.
    • Reconnect customers with the client where contact has…
  • View similar jobs with this employer
    • Establish on-site contact where billing or liability is unclear.
    • Day rate £135, Full-time/Part-time.
    • Reconnect customers with the client where contact has…
    • Ensure prompt billings on case files.
    • Provide a casework and advocacy services to clients of the firm in all aspects of immigration law.
    • Function as customer and Abacus advocate to resolve issues related to (billing, support, portal, etc.).
    • As our Client Experience (CX) Manager, you will be…
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    • Payments are made weekly, with 2 weeks in arrears from the invoice date (self-billing system).
    • Work Schedule: Monday to Friday, with occasional Saturdays.
    • We complete around 80,000 deliveries each week across the UK, connecting businesses with fast, reliable delivery services.
    • Vehicle insurance and valid MOT.

People also searched:

billing specialist
billing assistant
sales ledger
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Customer Support Specialist
Fuse Energy
London
£30,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£30,000 a year

Job type

Full-time

Full job description

Fuse Energy is an energy startup on a mission to make energy abundant and affordable, fast. We combine first-principles thinking with cutting-edge technology to build a radically better energy system.

We've raised over $200M from top-tier investors including Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, 20VC, Hummingbird and Collaborative Fund, alongside strategic angels including Nico Rosberg and GPs behind Meta, Revolut, Spotify and Uber.

We're building a fully integrated energy company: developing our own solar, batteries and other generation projects, building our own hardware, improving and developing grid infrastructure, trading power in real time, using AI across the business, and installing distributed energy in homes. By selling directly to consumers we cut out the middleman, lower costs and pass the savings on to our customers.

Fuse is looking for a dedicated, proactive Customer Support Specialist. You'll be the first point of contact for our customers, giving outstanding support at every stage, from onboarding to day-to-day assistance: handling enquiries, resolving account issues and delivering solutions that reflect our commitment to great service. This is a shift-based role, including overnight shifts, as part of our industry-leading 24/7 customer support.

Responsibilities
  • Deliver excellent after-sales support through chat channel and emails
  • Assist customers with billing, tariff, and usage inquiries, explaining our straightforward, no-hidden-costs approach
  • Resolve service-related issues quickly and professionally
  • Offer advice to customers on how to maximise their energy savings
  • Work collaboratively with internal teams to continuously improve the customer experience
  • Work 40 hours in shifts per week (including overnight shifts, with additional pay)

Requirements
  • Exceptional verbal and written communication skills
  • Ability to work both independently and collaboratively in a team environment
  • Excellent communication skills and a genuine passion for helping customers
  • Strong problem-solving skills and the ability to manage challenging situations with patience
  • Previous experience in customer service, ideally within the energy or utilities sector, is a plus, but not necessary
  • Ability to work in-office

Benefits
  • £30,000 salary and overnight pay
  • Fully expensed tech to match your needs
  • Breakfast and dinner allowance for office-based employees

As we hire globally, benefits vary by location.

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