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    • Presenting bills to guests and taking payment.
    • Salary/Benefits: Up to £14.24 per hour including holiday pay – age related pay applies to this role.
    • View all Alexander Hotels Limited jobs - Horley jobs - Guest Service Agent jobs in Horley
    • Salary Search: Casual Guest Services Assistants salaries in Horley
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    • Presenting bills to guests and taking payment.
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Casual Guest Services Assistants
Up to £14.24 an hour
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Job details

Here’s how the job details align with your profile.

Pay

Up to £14.24 an hour

Job type

Part-time

Shift and schedule

Night shift

Benefits

Pulled from the full job description
Annual leave
Free parking

Full job description

Job Ref: ALE2066
Branch: Langshott Manor Hotel
Location: Langshott Manor Hotel, Horley
Salary/Benefits: Up to £14.24 per hour including holiday pay – age related pay applies to this role
Contract type: Casual
Hours: Part Time
Hours per week: 0
Posted date: 04/09/2026
Closing date: 04/10/2026


CASUAL GUEST SERVICES ASSISTANTS – Flexible daytime or evening shifts

Up to £14.24 per hour including holiday pay – age related pay applies to this role

In addition you will receive a monthly service charge payment based on hours worked

The Place

Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 AA Star, Award winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. 22 bedroom hotel with the many charming lounges all with open fires as well as the sumptuous 2 Rosette Mulberry Restaurant. Please see our website for a full list of facilities and bedrooms as well as sample menus for our restaurant and private dining guests.

The Role

We are seeking Casual Waiting staff who will support out full time staff during weekday or weekends. You can work mornings for Breakfast service or lunch or evenings for dinner service. Of course you can also choose a mixture of shifts so there is a genuine amount of flexibility which will suit many candidates.

Shifts you can choose from include; 7am – 1pm, 9am – 5pm, midday – 5pm or 5pm/6pm – midnight.

So whether you are an early bird or a night owl we have shifts to suit you.

Working in our award winning Mulberry Restaurant (2 Rosette standard) serving food and beverage to residents, business and local guests. Service for guests covers breakfast, lunch and dinner 7 days per week. We also have a range of exclusive use weddings and corporate events which we cater for either in our Restaurant or one of our private dining rooms.

Duties include;

  • Preparing the restaurant/private dining room for service
  • Meeting and greeting guests
  • Taking guest orders
  • Serving food and beverage including alcoholic beverages
  • Completing satisfaction checks
  • Resolving any service issues
  • Presenting bills to guests and taking payment
  • Resetting the restaurant at the end of the shift ready for the next service
  • Ensuring work area is clean and tidy before departing

Requirements

  • Smart appearance
  • Excellent communication skills with a passion for guest service
  • Experience within a customer service environment ideally within food service hotel/restaurant
  • We are seeking a positive customer service attitude and are very happy to train those with the right attitude who lack food service experience

Benefits

  • Hourly rates include an enhanced payment for holiday pay
  • Free car parking

Langshott Manor Hotel, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

More a private house than a hotel, Langshott has a long and illustrious history as a place to gather and celebrate.

Now with 4 Red Star AA, this Award-winning Elizabethan Manor House is set in 3 acres of stunning grounds with an ancient moat. 22-bedrooms with the many charming lounges all with open fires as well as the sumptuous 3 Rosette Mulberry Restaurant. Also offering exclusive use weddings and events in the house or the beautiful grounds. An oasis of calm just outside Horley.

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