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Bridge House Hotel jobs in Reigate

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    • A genuine passion for guest service and creating warm, personalized experiences.
    • The ability to remain calm and collected in a busy, guest-facing environment.
    • Maintain high standards of cleanliness, hygiene, and organisation across kitchen and back-of-house areas at all times.
    • Staff events and recognition schemes.
    • Previous experience within a hotel or customer-facing environment is desirable.
    • Maximises occupancy and uses up-selling techniques to promote the hotel.
    • Experience within a hotel or hospitality environment advantageous.
    • Receive and check all deliveries, ensuring quantities, quality and packaging meet hotel…
    • To be able to answer the telephone in accordance with hotels standards.
    • To ensure desks are stocked with pens and brochures and hotel stationary.
    • Proven experience as a Chef de Partie / Jr.Sous Chef or strong experience as a ready to step up.
    • Solid understanding of kitchen operations, food safety, and…
    • You’ll bridge the gap between management and the floor team, driving standards while maintaining a high-energy, positive atmosphere.
    • Hours:* 45 hours per week.
    • Friends & Family preferred rates at Marriott hotels worldwide.
    • Excellent communication skills, acting as a bridge between kitchen and service teams.
    • Logistics, Travel & Events: Coordinate hotel bookings, travel (rail/coach), and tour documentation and organise venue logistics including parking, security…
    • Knowledge of hotel front office procedures.
    • Oversee daily front of house operations, including reception and guest services.
    • Free nights in our properties.
    • Discounted hotel accommodation for yourself and your family at all hotels.
    • Discount off all food beverage at all hotels.
    • Must have hedge cutting experience.
    • Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand.
    • Analytical Mindset: Proficiency in hotel technology,, and a strong…
    • You will act as the bridge between the client's operational needs and OpenTable's technology, ensuring every hotel in your "bucket" is fully optimized and…
    • Staff events and recognition schemes.
    • Access to Employee Assistance Program (EAP).
    • As a Commis Chef, you will undertake a high standard of food preparation work…
    • Previous hotel experience is a plus.
    • In this role, you will support the Chief Engineer and Senior Shift Engineer in ensuring the hotel operates safely,…

Job Post Details

Hotel Receptionist - job post

Thistle
3.9 out of 5 stars
London E1W
£13.50 an hour

Job details

Pay

  • £13.50 an hour

Location

London E1W

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Company pension
  • Paid volunteer time
  • Cycle to work scheme
  • Discounted gym membership

Full job description

Hotel Receptionist

The Tower

Contract: Flexible
Payment: Hourly
Salary: £13.50 per hour + commissions

Would you like to work in spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.

What you’ll be doing

You’ll work mainly on the Reception desk, ensuring that every guest feels warmly welcomed and supported throughout their stay. While experience with Opera is a plus, what matters most is your dedication to creating memorable experiences. Your proactive, calm approach will be essential in anticipating guest needs and resolving any queries with ease—even during busy times. This role offers a fantastic opportunity to build connections and deliver truly personalized service, going beyond Check-in and Check-Out to make each guest feel at home.

Our Front of House Team operates on a shift rota, so you’ll need to be comfortable working five days out of seven, with a mix of early and late shifts.

What you’ll bring

  • A genuine passion for guest service and creating warm, personalized experiences
  • The ability to remain calm and collected in a busy, guest-facing environment
  • A friendly, open personality that makes guests and team members feel valued
  • Strong attention to detail and a proactive mindset in anticipating guest needs
  • Willingness to work flexibly as part of a shift-based schedule

If you’re ready to bring your unique skills to a proud, passionate team dedicated to delivering exceptional hospitality, we’d love to hear from you!

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

  • Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
  • Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
  • Refer a Friend – Earn up to £1000 when friends join our team
  • Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

  • On-Site Mental Health First Aiders
  • 24/7 Employee Assistance Line – Free, confidential advice
  • Be Well Platform – Our Online fitness and wellness resources
  • Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

  • ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
  • Social & Seasonal Events – Fun, inclusive celebrations
  • People Council – A platform for every voice
  • Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.

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