Birmingham

Location: Birmingham B2 4RX, United Kingdom

Address: New Street

INDHP

We have an exciting new vacancy for a Reception Supervisor to join our team at Britannia Hotel in Birmingham. The Britannia Hotel Birmingham is a 214 bedroom-hotel which is ideally situated in the heart of the city and offers amazing transport links with all major train stations being within a few minutes’ walk.

Benefits include:

• An attractive salary
• Career development opportunities throughout the UK
• Significant staff discount rates when staying at one of our 60 hotels in the UK
• 50% discount off food and drink if staying at one of our hotels
• Friends and family hotel stay discounts
• Reduced membership at our Leisure clubs
• Free meals on duty (when applicable)
• Employee referral scheme
• Auto enrolment pension scheme

Your duties will include:

• Checking guests in and out
• Training and supervising the team
• Maximising revenue and minimising loss within the Department.
• Promoting food and beverage facilities.
• Providing information to guests on all hotel products and services.
• Be involved with taking payments, cash handling & balancing floats.
• Answering telephones and handling guests' and visitors' queries

The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances

Experience:

• OPERA: 1 year (required)
• Hotel receptionist : 1 year (required)
• Supervising: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person