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    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • View all Britannia hotels No2 Limited jobs - Canary Wharf jobs - Commis jobs in Canary Wharf
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    • Discounted stays at 60 hotels across the UK.
    • Excellent career development opportunities throughout the UK.
    • 50% discount on food and drink.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • Discounted stays at 60 hotels across the UK.
    • 50% discount on food and drink.
    • Friends and family hotel discounts.
    • Reduced membership at Leisure Clubs.
    • Promoting both hotels' accommodation and meeting facilities.
    • Discounted stays across our 60 hotels for you and your family and friends.
    • Managing pricing and availability for a small number of hotels.
    • 50% discount off food and drink if staying at one of our hotels.
Britannia hotels No2 Limited logo
Front of House Supervisor
Britannia hotels No2 Limited
·
2.2
Canary Wharf E14 9SJ
Zero hours contract
Apply now

Job details

Pay information not provided
Referral programme, Employee discount, Company pension, Transport links
Zero hours contract
Canary Wharf E14 9SJ

Full job description

International

Location: London, E14 9SJ, United Kingdom

Address: 163 Marsh Wall

INDHP

We have an exciting new vacancy for a Front of House Supervisor to join our team at The Britannia International Hotel, one of the first hotels to be built in the iconic Canary Wharf. The International is a 601-bedroom, modern glass-fronted building close to the famous business district and just a short walk to nearby public transport links.

Benefits include:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Auto enrolment pension scheme

Your duties will include:

  • Supervising the busy reception desk, ensuring excellent customer service at all times
  • Supporting the management and training of the Front Office team
  • Maximising revenue and minimising loss within the department
  • Ensuring all monies, floats and accounts are managed effectively
  • Supporting other departments and participating in the Duty Manager rota
  • Checking guests in and out and assisting with daily reception operations
  • Handling guest enquiries and resolving issues professionally
  • Maintaining high standards of presentation and service throughout the Front of House department

The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Previous Front Office supervisory experience would be advantageous, as would knowledge of Opera.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

Application question(s):

  • A queue grows while a guest complains. How do you organise?
  • A room is sold but marked out of order. What do you do?
  • A new receptionist makes an error. How do you respond?

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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