BMJ Digital Health is at the forefront of new technologies in healthcare by delivering trusted clinical decisioning knowledge to clinicians and patients in the AI-era. Our ambition is to become the clinical knowledge layer grounding healthcare AI and leading to improved health outcomes around the world.

We are looking for an experienced Director of Technology to lead our technology strategy, architecture and engineering capability, ensuring our platforms are secure, scalable and commercially ready.

As a member of BMJ Digital Health’s Leadership Team, you will play a pivotal role in shaping our technology direction, building our commercial API platforms and serving up our clinical intelligence knowledge graph to power the growth of healthcare AI products. You will also act as the senior technical lead for strategic partners and enterprise clients.

Responsibilities

Technology strategy and building a standalone-ready function

Hands-on owner of the Digital Health (DH) technology strategy, architecture and product engineering to realise the 2030 vision and beyond: the BP web app, BP mobile app, proprietary content management system, clinical datasets and the knowledge graph as a served asset, the platform that meters it, ranging from hosted retrieval to complex live clinical querying.
Build a technology function as standalone-ready: organisation, operating model, documentation, IP position, security framework and cost structure; lead technology in any diligence process.
Define the technology services DH takes from BMJ Group Technology, with scope, service levels and cost allocation documented; align on standards, security policy and shared infrastructure.
Lead the DH account with delivery partners to secure appropriate engineering capabilities, meet delivery timescales, manage and allocate resources efficiently across the DH product suite.
Work with delivery partners and internal teams to ensure DH systems are supportable in production, with clear runbooks, monitoring, ownership, release controls and rollback plans.

Clinical intelligence and data

Lead the technology direction for BMJ's clinical intelligence capability understanding how the underlying data assets create commercial value and how technology can unlock that value
Work with the health informatics team to ensure clinical data is structured, governed and accessible in ways that support both product development and external partnerships
Understand how knowledge graphs can be used to connect, structure and expose clinical content, concepts and relationships in ways that support search, decision support, APIs and future AI-enabled product development.

Deliver the platform to revenue

Be accountable for the commercial API platform on the clinical knowledge graph: gateway and tiered access, usage metering accurate enough to invoice, serving at scale, partner sandbox and developer portal, service levels and compliance credentials, and MCP-ready design followed by AI-agent access.
Own the technical definition and committed date of the platform readiness checklist, jointly with the Product Director, and deliver it through the outsourcing partners.
Ensure the platform instruments the leading indicators from telemetry and that metering is run as a revenue expansion project with Revenue Operations.
Own cost to serve: infrastructure cost per call and infrastructure as a share of platform revenue within specified ceilings.

Security, compliance and regulatory-ready engineering

Lead the security, resilience and compliance programme with BMJ Group Technology: SOC 2 Type II, disaster recovery, penetration testing, published SLAs with a track record, and partner usage reporting.
Own regulatory-ready engineering: BP Retrieval-Augmented Generation (RAG) feature and live clinical querying from the knowledge graph are built SaMD-ready; engineering evidence for clinical safety cases, hazard logs, provenance and attribution records; readiness for the EU Product Liability Directive, AI Act and US state requirements as they apply to commercial partners.

Partners, AI and the external market

Be the technical counterpart to foundation-model developers, EMR vendors, ambient scribe companies and health systems: integration patterns, security reviews, reference architectures and the controls partners need in their own regulatory files.
Work with the Head of Health Informatics on the structured knowledge model (ontology, terminology) and interoperability standards, and with the Head of Content on the pipelines that keep served knowledge current and relevant.
Modernise the BP web and mobile platform addressing technical debt and developing conversational search and Retrieval-Augmented Generation (RAG) features, where AI-generated answers are based on retrieved BMJ clinical content rather than the model's general knowledge.
Set the AI strategy for the portfolio: retrieval design, answer-quality controls, human review points, extraction monitoring, and the safe use of DH content as the source of truth inside client products.

Leadership

Full member of the DH Leadership Team with accountability for the technology dimension of every delivery gate, investment case, commercial partnership proposal and Board papers.
Lead, develop and retain the technology resources; establish the engineering operating model of a scale-up; model one technology roadmap to deliver for Product, one owner per outcome and evidence over assurance.
Build relationships with clinical leads, product and commercial teams to ensure technology is genuinely enabling the Digital Health business

Skills, Experience & Qualifications

Essential criteria

Has led technology at senior level in a health-technology, B2B healthcare software or medical data business through a growth period
Understanding of AI-enabled product delivery in clinical or health system contexts, including answer quality, human review, safety controls and production supportability.
Strong technology architecture background, with experience in data-intensive, clinical, health data or digital product environments.
Practical understanding of knowledge graphs (technologies such as property graph, cypher, RDF, SPARQL) and how they can support clinical search, live clinical querying, data products and AI-enabled services.
Accountable experience of delivering and operating commercial API or data-platform products at scale: gateway, metering linked to billing, tiered access, published SLAs and cost to serve.
Credible technical depth: cloud infrastructure (AWS and GCP preferred); web and app delivery technologies (e.g. React); API approaches (REST, GraphQL); knowledge graphs or data-intensive search and retrieval (technologies such as NoSQL, ElasticSearch); and AI-enabled services such as retrieval-augmented generation in production.
Experience of the Model Context Protocol or equivalent AI-agent integration patterns.
Demonstrable experience of managing offshore technical teams.
Partner-facing: has represented a technology business to large enterprise partners or big-technology counterparts and negotiated technical terms.

Desirable criteria

Direct experience of clinical intelligence, health informatics or medical data businesses, and of data licensing and health data governance.
Technical expertise in Content engineering and management approaches (XML, XML Schema, XQuery, Content management systems); Knowledge engineering technologies (ontologies, OWL); and Digital Health Standards and technologies (HL7 FHIR APIs, FHIR data and knowledge and vocabulary standards SNOMED-CT, ICD10, RxNORM).
Experience of sprint-based Agile (scrum) or Scaled Agile Framework (SAFe)
Experience of pricing iPaaS platform products in healthcare with commercial teams.
Understands the commercial landscape for clinical intelligence, health data and healthcare AI, and communicates clearly with clinical, commercial and potential investors.
Experience of regulated software: software as a medical device, clinical safety standards, security certification (e.g. SOC 2 or ISO 27001) and information governance for health data (e.g. HIPAA, GDPR)
Experience of negotiating shared-service and carve-out arrangements within a Group structure.

Why join BMJ Digital Health?

This is an opportunity to shape the technology strategy of a growing digital health business, working at the intersection of clinical knowledge, data and AI. You will have a significant influence on our future platforms, commercial partnerships and ambition to improve healthcare outcomes globally.

Applicants must be based in the UK and have the appropriate right to work in the UK. Visa sponsorship is not available for this role.

Why work for us?

Help us create a healthier world. We are a global healthcare knowledge provider. We publish The BMJ, one of the world’s most impactful medical journals and over 70 influential speciality journals. We offer digital tools to help health professionals worldwide tackle critical healthcare challenges. Find out more about us here.

Flexible Work and Workplace Perks

We’re committed to flexible working that supports both your needs and the requirements of the role.

Generous benefits

Generous double-matching employer pension contribution, up to 12%
Discounted dental and travel insurance
Seven x salary life assurance cover and a generous income protection package
Discounted gym membership, cycle-to-work and season ticket loan
Discounts for retail and leisure products through yourReward

Work-life balance and wellbeing

Twenty-five days holiday + bank holidays + a BMJ Day off.
Additional holiday through long service; buy up to 5 additional days
Leave for moving house, volunteering or getting married
Concierge service Seniorcare by Lottie

Equity, Diversity and Inclusion

Equity, Diversity and Inclusion are not buzzwords to us, but fundamental company priorities
We believe that a diverse workforce brings unique strengths and insights, enabling us to better serve our customers and drive positive change in our industry.
If you are from an under-represented or historically marginalised community, we are particularly interested in hearing from you.
Join our employee-led networks focusing on Gender, Race and Cultural Diversity, Sexual Orientation, Mental Health and Well-being, Parents and Carers and Age.
Disability Confident Committed employer

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