Broker Support jobs in London

Company:

Marsh

Description:

We currently have an exciting opportunity within our Broker Support Team (Life, Accident & Health) at Marsh Re. This role will be based in London and is a hybrid role that has a requirement of working at least three days a week in the office.

The Broker Support specialist provides administrative and operational support to the placement team to ensure the efficient delivery of broking services. The role is responsible for supporting the preparation, processing and maintenance of placement documentation, coordinating with internal stakeholders and external market partners and ensuring work is completed accurately, efficiently and in line with internal standards and deadlines . The successful candidate will be working on a large portfolio Treaty Reinsurance business. There will also be exposure to MGA business, with training.

We will count on you to:

• Provide day-to-day administrative and operational support to brokers and placement colleagues.
• Assist with the preparation, formatting and processing of placement documentation, including slips, endorsements, cover notes, quotations and related records.
• Maintain accurate and up-to-date client, insurer and placement records.
• Use of internal systems to support the pre, inflight, and post broking processes.
• Support renewal and new business activities by tracking deadlines, gathering information and coordinating required documentation.
• Liaise with internal teams, insurers and external stakeholders to help ensure timely completion of placement tasks.
• Review documentation for accuracy, completeness and compliance with internal procedures and quality standards.
• Monitor workflow and follow up on outstanding actions to support efficient case management.
• Respond to routine queries from brokers, clients and underwriters in a professional and timely manner.
• Assist with the preparation and maintenance of spreadsheets, trackers and management information.
• Contribute to process improvement initiatives and support team efficiency.
• Perform additional administrative duties as required to support the wider placement function.

What you need to have:

• Substantial technical experience within a client/broker support role (treaty reinsurance experience would be ideal).
• Strong attention to detail and accuracy
• The ability to contribute proactively to the team
• Excellent organisational and time management skills
• Effective written and verbal communication skills
• Ability to work accurately under pressure and meet deadlines
• Strong interpersonal skills and a collaborative approach
• Proactive, dependable, and adaptable working style
• Good problem-solving and follow-up skills
• Competent in Microsoft Office, particularly Excel and Word
• Comfortable working autonomously and as part of the team

What makes your standout:

• Understanding of placement processes and insurance documentation
• OpenTWINS experience

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.